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New Home Consultant - Melbourne, United States - Lennar Homes
Description
Overview**** Brevard County Area ****
Welcome Home Build your career with Lennar:
As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values:
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
New Home Consultant Summary:
Primary focus is to administer and coordinate the new home purchase process and close of escrow with the ultimate goal of creating "tickled, delighted and happy" customers.Responsibilities
Primary Duties and Responsibilities
• Engage visitors, establishing a relationship and determine their home buying needs by utilizing the Company's selling philosophy
• Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the
• Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
• Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
• Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
• Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
• Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
• Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
• Monitor and record daily customer traffic utilizing company designated tracking tools.
• Periodically gather data and prepare reports for management review.
• Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
• Participate in the homeowner meetings and orientation(s) required by the Division
• Required to cross-train on other communities within the division as needed
#CB #LI-VR1
Qualifications
Education and Experience Requirements
• Minimum High School or GED required
• College degree preferred
• Valid Florida Real Estate license
• Minimum 2 years proven experience in New Home Sales and/or commission real estate sales
• Valid driver's license and good driving record
• Valid auto insurance coverage
• Excellent verbal and written communication skills
• Intermediate to advanced PC skills (Microsoft Word and Excel)
• Ability to prepare written documentation and complete contract calculations
Contacts
Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners. Regular contact with the general public. Frequent external contacts where matters discussed require resourcefulness, patience, clarity and tact.
Physical Requirements
Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 25 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. Able to drive a vehicle.
This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws.
FLSA Status
Exempt
Type
Regular Full-Time