Customer Service Branch Associate - Fairfax, United States - Sherwin-Williams

Sherwin-Williams

Verified Company

Fairfax, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products.

This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed.

The individual selected for this role will be expected to work at Automotive Branch #9119, located at: 8400 HILLTOP ROAD STE A-B, FAIRFAX, VA, 22031

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

What is the Process to get Started?
Step - Online Application

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step - Digital Interview

You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step - In-Store Interview

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Load and unload products from deliveries
Operate and maintain warehouse vehicles and equipment
Assist in planning delivery schedule to optimize unit efficiency
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Process sales transactions accurately and consistent with policies and procedures
Deliver products to the customer in a safe and timely manner
Communicate and cooperate with supervisors and coworkers
Keep a clean and safe working environment and optimize space utilization
Communicate and cooperate with supervisors and coworkers
Follow quality service standards and comply with procedures, rules and regulations
Ensure that the stockroom is organized
Comply with inventory control procedures and assist with biannual inventory review

Minimum Requirements

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, with or without reasonable accommodation
Must have at least one (1) year of work experience in customer service, retail, or sales

Preferred Qualifications

Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
Have at least two (2) years of work experience in customer service, retail, or sales
Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuhoists, drum dollys, conveyor belts, etc.)
Have at least a High School diploma or GED