- Identifies, researches and resolves problems in a timely fashion following established guidelines.
- Reconciles reports and distributions and maintains differentiating, processing and reconciling transactions:
- Resolving customer inquiries; revising departmental procedures; coordinates situations that involve other departments: cover overflow from other desks in the department as needed.
- Has extensive internal/external customer contact:
- Work under moderate to minimal supervision.
- May participate in identifying external customer needs and evaluating risk, assisting with special projects related to product conversion and new product development, training and mentoring lower-level staff and participating in testing for technology changes.
- 2+ years of administrative or business support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- Superior organizational, interpersonal, verbal and written communications abilities.
- High level problem solving skills.
- Ability to manage multiple tasks in a fast-paced and fluid environment.
- Proficiency with Microsoft Office Programs.
- Self-motivated, detail oriented and team player.
- Experience in implementing solutions on behalf of the customer or client while improving productivity and customer satisfaction
- Ability to work independently
- Good analysis, tracking, trending and modeling skills
- Strong collaboration skills
- Strong project management skills.
- Superior customer services skills
- 2 years of experience
- Service experience
- Must be comfortable with technology, able to walk a client through troubleshooting items like clearing their cache.
- Attention to detail
- Able to model data in Excel, able to do pivot tables.
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Business Administrator - Minneapolis, United States - Calculated Hire
Description
Business Execution Administrator II
Hybrid – Minneapolis, MN
Shift: Monday - Friday 8:00AM-5:00PM
11-month Contract (W2), Weekly Pay (40 hours/week)
Pay Rate: $26.75/hr.
Desired Start Date: 4/29/2024
Calculated Hire is in search of a Business Execution Administrator II for our Fortune 100 Financial Services company. You will be responsible for the following components:
Job Description:
Responsible for supporting internal and external customers by providing moderately complex to complex support services in account management, operations, documentation, customer service and technical support.
Additional duties may include:
Required Qualifications:
Top Skills