Director of Operations - Naples, United States - The Sports Facilities Companies

The Sports Facilities Companies Naples, United States

1 week ago

Description

DIRECTOR OF OPERATIONS
Sports Facilities Management, LLC - Paradise Coast Sports Complex

LOCATION:
Bedford Park,

IL

DEPARTMENT:

OPERATIONS

REPORTS TO:

GENERAL MANAGER

STATUS:
FULL-TIME (EXEMPT)

About The Company The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities.

As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services.

Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice.

Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Paradise Coast Sports Complex features 5 professional-level synthetic turf fields, including a 3500 seat Championship Stadium with a jumbo scoreboard, on-site recreation and entertainment options with high quality concessions.

The complex hosts a variety of tournaments year-round including youth travel soccer, lacrosse, football, baseball and more.

Other amenities include The Cove concessions and food truck pavilion, "The Factory" outdoor fitness center, a jogging trail, a 32-acre lake with sunset facing fire pits and a beach, food market, and the Great Lawn entertainment center.

Phase 2 coming in summer of 2022 including 4 additional multipurpose fields, and with additional fields and amenities beyond that also planned; for more information visit Paradise Coast Sports Park is a member of the SF Network, the nation's largest and fastest-growing network of sports facilities and is operated by the industry-leader in outsourced operations, The Sports Facilities Companies.

Position Summary The Director of Operations will be responsible for the management of facility operations including but not limited to guest services, maintenance, housekeeping, retail, food & beverage, event management, front desk administration and reporting, and a robust family entertainment center.

The Director of Operations will also work closely with other departments in hiring, training, and staff scheduling.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws
Oversees effective communications with event owners pre- and post-event
Oversees the administration and high level of detail required in the organization of events
Assists with labor law compliance and adherence
To be on-site at events and take responsibility for the various aspects of managing personnel and production
Negotiates and produces contracts for relevant vendors building a good working relationship
Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
Closes liaison and communication with other departments within the events team including marketing and sales
Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance, and proper cash handling procedures
Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
Lead cross-functional teams, creates and monitors leadership team schedule
Ensures events comply with safety regulations, ensures staff is adequately prepared for the event, gives final operational approval for event set-up
Hires, trains, and educates staff on proper event and safety procedures
Develops and manages budgets and exercises control in expense management/maintenance
Analyze event performance and prepare metrics presentation
Promotes company culture and expectations to staff
Works with General Manager and Finance Manager to develop KPI reports
Contributes to Facility Business Plan and execution
Oversees proper reporting of inventory
Serves as MOD on nights and weekends
All additional tasks assigned by management
Minimum Qualifications

Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event management
Food service and food service management experience preferred
Must have excellent interpersonal, project management and problem-solving skills
Must be a team player, must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be willing to obtain CPR certifications
Well organized, efficient, flexible, and able to meet deadlines
Able to cope with many tasks at once and work to tight schedules
Able to work flexible schedule including weekends, nights and holidays

WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 50 pounds waist high
May be required to sit or stand for extended periods of time in various conditions
Limited travel may be required
Job Posted by ApplicantPro
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