- Key customer service point of contact providing customer service to both internal and external customers.
- Timely and quality review, processing and handling of the premium audits and disputes for all lines of business in all states. Review of accuracy includes all technical aspects of the audit.
- Responsible to conduct audits for clients assigned by the Department Manger
- Responsible to handle assigned audit disputes with objective of achieving successful resolution
- Provide support to the underwriting teams regarding inquiries and with the proper classification of accounts.
- Alert Premium Audit Manager of potential fraud situations.
- Serve as an audit liaison between audit vendors, insured, agents and internal staff members
- Additional tasks pertinent to the operation functions
- Respond to all telephone and e-mail inquiries as needed, initiating contact with insureds, producers, or auditors to request additional information required for completing an audit
- Completing all necessary reports and administrative tasks in a timely manner.
- Work with Premium Audit Manager, supervisors and underwriting teams to help enhance existing programs to improve overall premium audit results
- Minimum 1 year of Premium Audit Experience with Insurance Carrier or Audit Vendors
- Self-motivated, energetic, and effective team member wanting to be an integral part of a team atmosphere.
- Excellent computer skills with emphasis on MS Office applications.
- Exceptional demonstrated analytical skills.
- Strong organizational and prioritization skills.
- Is flexible and has the ability to adjust to new situations and changing priorities.
- Outstanding written and verbal communication skills.
- Carefully listens to internal and external customer needs to facilitate required support
- Demonstrates a commitment to superior service and always represents the company in a positive and professional manner.
- Ability to work well independently in a fast paced environment.
- Bachelors degree in Accounts / Finance / Business or equivalent work experience
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Premium Audit Specialist - Birmingham, United States - Berkley
Description
Company Details:
W. R. Berkley Corporation, founded in 1967, is one of the nations premier commercial lines property casualty insurance providers. Founded in 2004, Berkley Environmental has underwriting and account executive units in seven regions. Berkley Environmental offers an array of coverages for virtually all classes traditionally known to have environmental liability exposures on both an admitted and non-admitted basis. We provide a comprehensive portfolio of commercial property casualty insurance, automobile liability and workers compensation, along with claim services, providing expertise to meet the unique business needs of our customers.
Responsibilities:Responsible for providing the necessary support to the premium audit function, conducting timely quality reviews and processing of audits on the organizations book of business.
Education Requirement
The Company is an equal employment opportunity employer.
Additional Company Details:We do not accept any unsolicited resumes from external recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details:
Sponsorship not Offered for this Role
