Grants Data Management Associate - Wilmington, United States - Raskob Foundation for Catholic Activities

Description

Position Description

*- The Foundation uses Microsoft Dynamics CRM

Reporting Structure


Direct Report:
Director Program/Grants


Supports:
Grants & Operations Teams, Membership

Specific Responsibilities

• Responds to inquiries from applicants and organizations regarding Foundation procedures and requirements, helping applicant through the Foundation's grant submission web portal and data conceptual management, and troubleshoots other technical issues an applicant may experience. Refers questions to appropriate Grants Team or Foundation team member.
• Audit, troubleshoot and cleanup data integrity issues in the Grants Management System. Propose

and test systems improvements to address issues more efficiently.

• Partner with Grants Team to maintain electronic files related to all aspects of the grants cycle.
• Aid in the development of grantmaking reports, dashboards, views and queries, data visualizations, and improved data practices to enhance and inform the Foundation's decisionmaking.
• Coordinate with Grants Management and, as needed, other units to develop trainings and resources for Foundation staff, Membership and community organizations to readily and accurately use the Foundation's grantmaking system.
• Ensure data collection efforts are accurate and reliable, including building new data collection tools as

needed, conducting direct outreach to grantees and supporting integrating data into existing or new

reports.

• Contribute to collaborations with other Foundation departments by attending meetings, taking notes on data needs and, as necessary, conducting followup outreach.
• Demonstrate awareness of and appreciation for the Foundation's mission, values, standards,principles and programs.
• Thinks critically about all technical aspects of the grants management process and brings issues and ideas to the attention of the Grants Manager for improvement, change, or modification.
• Prioritizes daily, weekly, and monthly tasks and ensures all deadlines are met.
• Assumes other responsibilities as requested.

tegic Plan Initiatives

Member Engagement - Content Groups - Grantee Engagement - Strategic Grantmaking

Desired Characteristics

• Strong orientation for exceptional customer service to both internal and external users.
• Inquisitive; willingness to ask questions and seek knowledge.
• Not reticent about sharing ideas and offering solutions to problems.
• Open to listening and learning from other staff.
• Exercises confidentiality and discretion on matters related to applicants and foundation members.
• Communicates in an articulate manner, both verbal and in writing, and has a pleasant and helpful manner.
• Highly organized and efficient, completing tasks by deadlines, with quality.
• Ability to handle multiple tasks and prioritize effectively.
• Able to work in a team environment, in addition to working independently.

Skills & Experience

• Proven abilities in analytical, database and reporting skills.
• Experience with intermediate database queries, exports and reporting in Microsoft Dynamics CRM or similar system and Power BI.
• Foundation grants and/or donor relation database management experience.
• Familiar and proficient in MS Office (including Publisher, Outlook, Power Point, Excel, Word).
• Customer service experience a plus.

Requirement

• Position is based in Wilmington, Delaware with the possibility of remote work on a timetotime basis.
• Ability to work flexible hours, including occasional evenings and weekends.

Benefits Package

• Competitive Paid Time Off program.
• Health Care, Dental, Vison, Short

- and Long-Term Disability, and Term Life Insurance.

• 401(k) Retirement Program includes Employer discretionary and matching contributions.
• Worker's Compensation Insurance.
• Retiree Medicare Supplemental Insurance.

Pay:
From $55,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Ability to Relocate:

• Wilmington, DE: Relocate before starting work (required)

Work Location:
In person