- Schedule appointments on behalf of medical staff members and proactively work to fill open spots on medical staff members calendars when cancellations arise
- Checking clients in and out in a timely manner
- Completion of pre-appointment checks for clients.
- Prepare and maintain client records, accurate maintenance of fee agreements, updating eligibilities, assessing that needed pre-certifications and authorizations are in place. Timely notification of appropriate Medical Staff as needed for entry of authorizations
- Provide an interactive, welcoming response to all ARISA Health inquiries for service by engaging clients in a supportive, non-judgmental way.
- Working and reconciling reports within EMR (Discharge, Disclosure, PDA's, MTP signature count, open events, incompletes, scheduled and arrived visits, date of last service, Red X, and client without case manager, etc.).
- Coordinate with PCP staff regarding new or returning clients.
- Work with staff on problems related to weekly reports and/or billing issues.
- Management of VISA receipts and bi-monthly ordering of supplies for department as needed.
- Answer phones within three rings, taking accurate messages and routing calls as appropriate.
- Collection of payments in accordance with ARISA Health payment policy and entering of payments into EMR, making daily deposits, handling of all outgoing and incoming mail, which may include drop off and pick up at Post Office. Checking compliance with payment sources
- Copying, faxing as needed by clinical staff and other administrative staff.
- Reconciling reports within the EMR and working with staff on problems related to weekly reports and billing issues.
- High school diploma or equivalent required
- Ability to multitask
- Good organizational skills
- Excellent written and verbal communication skills
- Excellent attention to detail
- Ability to work independently, establish priorities and organize workload
- Problem- solving mindset
- Good communication skills required
- Excellent telephone skills required
- Willingness and ability to alter duties to support the needs of the business
- One year of experience in a medical office is preferred
- Experience with Credible
- A company dedicated to transforming communities one life at a time.
- A great benefits package that includes (but is not limited to) Medical/Dental/Vision, (k)/Roth plan with matching, and Healthcare Savings Accounts.
- Ongoing training throughout your employment
- Paid Time Off and Holidays throughout the year to recharge.
- Company sponsored Whole Health programs designed to recharge our teams.
-
Member Services Representative
5 days ago
Capitol Dental Care Salem, United States Full timeMember Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engaging personalities open the door for patients and keep them returning with their family and friends for life. We're looking for someone who can make an impressive ...
-
Customer Service Representative
1 day ago
Circle K Stores, Inc. Salem, United StatesStore : 585 Wallace Rd Nw, Salem, Oregon 97304 Availability - Shift/ Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desi Customer Service Representative, Cus ...
-
Customer Service Representative
3 days ago
Aramark Uniform Services Salem, United States** Customer Service Representative** · **Job Category****:** Service-Customer Service **Requisition Number****:** CUSTO13504 Showing 1 location **Job Details** · **Description** · **Aramark is Currently Hiring for a Customer Service Representative in Salem, VA** · This Custom ...
-
patient service representative
5 days ago
Silver Falls Dermatology Salem, OR , USA, United StatesJoin our growing company dedicated to quality care at Frontier Dermatology (previously Silver Falls Dermatology) · Position Details:Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our fro ...
-
Customer Service Representative
1 week ago
TEKsystems Salem, OR, United StatesCurrently seeking Customer Service Representatives to join the team at a health care company in Salem, OR · Job Description: · Answer calls from providers and assist with claim status and updates. · Investigate claim status through online systems. · Provide excellent customer ser ...
-
Customer Service Representative
1 hour ago
Ashely Furniture Salem, United StatesAshley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture · Position ...
-
customer service representative
1 week ago
Family Dollar Salem, United StatesFamily Dollar - 450 COMMERCIAL STREET, NE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Comp ...
-
Customer Service Representative
2 days ago
WorkSource Oregon Salem, United StatesThe Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applica ...
-
Customer Service Representative
1 week ago
State Farm Insurance Salem, United StatesState Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
-
Customer Service Representative
1 week ago
First Insurance Group Salem, United States Part time** Customer Service Representative - Part Time** · **Job Category****:** Premier Bank **Requisition Number****:** CUSTO002708 Showing 1 location **Job Details** · **Description** · ****Position Title:** Customer Service Representative** · ****Department:** Retail** · ****Pos ...
-
Customer Service Representative
1 week ago
TEKsystems Salem, United StatesA Medicare Healthcare Company based out of Oregon that assists their members with finding the best healthcare plans and coverages is looking to add a Customer Service Representative to their team, ONSITE, in Salem, Oregon. · Position Description: · + Provide excellent customer se ...
-
Customer Service Representative
3 days ago
Bunzl Distribution USA Salem, United States** Customer Service Representative** · **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA Showing 1 location **Job Details** · **Description** · The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and f ...
-
Customer Service Representative
3 days ago
ASC Profiles Salem, United States**Customer Service Representative** · Salem, OR, USA · Full-time · Job Posting Date: 7-Nov-2021 · Shift: 1st Shift · Department: Customer Service · **Company Description** · **Company Description** · **NS BlueScope - Coated Products North America** (Coated Products) is a ...
-
Member Services Representative
1 week ago
Capitol Dental Care salem, United StatesMember Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engaging personalities open the door for patients and keep them returning with their family and friends for life. We're looking for someone who can make an impressive ...
-
Client Service Representative
3 days ago
Mass General Brigham Salem, United States Limited Term / Per DiemClient Service Representative Description Under the direction of the Client Service Coordinator, the designated Operations Coordinator, and the Support Services Manager, Client Service Representatives perform a variety of support services to the laboratory. Depending on the area ...
-
Customer Service Representative
6 days ago
TEKsystems Salem, United States Contract to RegularLooking for a new team member to join our growing team This position will involve connecting with members and providers in a healthcare office setting. · Description: · Answer calls from providers and assist with claim status and updates · Investigate claim status through online ...
-
Customer Service Representative
5 days ago
State of Oregon Salem, United StatesJob Description: · The is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting do ...
-
Customer Service Representative
3 days ago
R1 RCM Salem, United States Part timeLocation: Ascension St Vincent Salem · Shift: PRN Patient Access Rep. Variable days including weekends and holidays. Ability to be on call as needed. variable hours from 7:00AM-7:00PM. · R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services whi ...
-
Customer Service Representative
1 day ago
Russell Tobin Salem, United StatesJob Description · Job DescriptionPrimary contact for inbound customer inquiries via telephone, Internet, e-mail transmission. · Provide customer service assistance for all internal and external customers. · Answer customer questions related to orders, RMA's, product availability, ...
-
Customer Service Representative
2 weeks ago
Eclipse Technologies St. Paul, OR, United States Freelance**We are currently looking for: Customer Service Representative / Order Processing Clerk (m/f/d) in St. Paul, OR**: · The St. Paul Business Circle is the largest business network in the St. Paul district and is targeting St. Paul residents who want to work in St. Paul in order to ...
Customer Service Representative - Salem, United States - Arisa Health
Description
Arisa Health is seeking candidates to fill a Customer Service Representative position in our Northeast Region. This position will travel to various locations within the Northeast region.. The Customer Service Representative will schedule appointments on behalf of medical staff members, run reports, take co-pays and provide information directly to current and potential clients of Arisa Health. The ideal candidate will have one year of experience scheduling appointments within a medical office.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full-time, non-exempt (hourly).
Work Hours: Full time, Monday - Friday; 8:00 a.m. to 5:00 p.m.
What our Customer Service Representative will do:
What we look for in a Customer Service Representative:
Preferred experience:
What we offer our team members:
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities' one life at a time.
