Jobs
>
Front Desk Agent
>
Fort Myers

    Front Desk Agent - Fort Myers, United States - Sanibel Harbour Marriott Resort and Spa

    Sanibel Harbour Marriott Resort and Spa
    Sanibel Harbour Marriott Resort and Spa Fort Myers, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Sanibel Harbour Marriott Resort and Spa is looking for a full-time Front Desk Agent.

    What you will be doing:
    • Process all guest check-ins by confirming reservations, assigning room(s), and issuing and activating room key(s).
    • Process all payment types such as room charges, cash, checks, debit, or credit.
    • Process all check-outs including resolving any late and disputed charges.
    • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
    • Coordinate with Housekeeping Department to track readiness of rooms for check-in.
    • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
    • Supply guests with directions and information regarding property and local areas of interest.
    • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
    • Complete designated cashier and closing reports in the computer system.
    • Cash the guests' personal checks and traveler's checks.
    • Count the bank at the beginning and end of the shift.
    • Balance and drop the receipts according to Accounting specifications.

    Requirements:
    • Candidates must have the work permit and proper paperwork to be employed in the USA
    • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.
    • Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain the confidentiality of proprietary information; protect company assets.
    • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
    • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
    • Develop and maintain positive working relationships with others.
    • Comply with quality assurance expectations and standards.
    • Stand, sit or walk for an extended period of time.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
    • Perform other reasonable job duties as requested by Supervisors.

    Benefits:
    • Competitive salary
    • Health insurance
    • Dental insurance
    • Vacation and sick/personal time off
    • Flexible spending accounts (medical and dependent care)
    • Company-paid basic life insurance
    • Short-term disability
    • Long-term disability
    • 401(k)
    • Travel benefits
    About Sanibel Harbour Marriott Resort and Spa:

    Our resort is located on the Punta Rassa, an 85-acre peninsula on San Carlos Bay in Fort Myers, Florida. We are just a short distance from Sanibel and Captiva Islands, featuring beautiful beaches and top attractions. Water sports and outdoor activities are abundant near our resort, including natural trails, bike, and kayak rentals. Settle into our spacious rooms and suites with private balconies, floor-to-ceiling windows, scenic views, and complimentary Wi-Fi. Savor delicious cuisine in our hotel restaurants. Join us for a romantic dinner cruise on the Sanibel Harbour Princess Yacht. Get pampered with a massage at our on-site luxury spa. Keep up your gym routine in our fitness center and take a dip in one of our several pools. Elsewhere in our Fort Myers resort, discover our flexible event spaces, offering seating for over 900 in our largest venue. A refreshing getaway awaits you at our Fort Myers, Florida, resort.

  • First Service Corporation

    Front Desk Agent

    2 weeks ago

    First Service Corporation Fort Myers, United States

    Demonstrates excellent customer service, communication and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency Front Desk, Agent, Hotel, Pro ...

  • Aimbridge Hospitality

    Front Desk Agent

    4 weeks ago

    Aimbridge Hospitality Fort Myers, United States

    Aimbridge Hospitality - Courtyard Fort Myers Cape Coral [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for informa ...

  • Auro Hotels

    Front Desk Agent

    3 weeks ago

    Auro Hotels Fort Myers, United States

    ** Front Desk Agent** · **Job Category****:** Front Office **Requisition Number****:** FRONT02709 Showing 1 location **Job Details** · **Description** · **Residence Inn by Marriott Sanibel/Ft Myers is seeking a dynamic Front Desk Agent/Relief Night Audit for their busy hotel C ...

  • Residence Inn Sanibel/Fort Myers

    Front Desk Agent

    3 weeks ago

    Residence Inn Sanibel/Fort Myers Fort Myers, United States Part time

    Residence Inn by Marriott Sanibel/Ft Myers is seeking a dynamic Front Desk Agent (Part-time) for their busy hotel Compensation is competitive based on experience. Must have open availability, including nights and weekends. · Essential Job FunctionsGreet guests immediately with a ...

  • Courtyard Fort Myers Cape Coral

    Front Desk Agent

    3 weeks ago

    Courtyard Fort Myers Cape Coral Fort Myers, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Holiday Inn Express Fort Myers East

    Front Desk Agent

    1 week ago

    Holiday Inn Express Fort Myers East Fort Myers, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Residence Inn Sanibel/Fort Myers

    Front Desk Agent

    4 days ago

    Residence Inn Sanibel/Fort Myers Fort Myers, United States

    Residence Inn by Marriott Sanibel/Ft Myers is seeking a dynamic Front Desk Agent for their busy hotel Compensation is competitive based on experience. Must have open availability, including nights and weekends. · Essential Job FunctionsGreet guests immediately with a friendly, s ...

  • Aimbridge Hospitality

    Front Desk Agent

    4 days ago

    Aimbridge Hospitality Fort Myers, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Fort Myers, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Hilton

    Front Desk Agent

    6 days ago

    Hilton Estero, United States

    Front Desk Agent - Embassy Suites Ft. Myers/Estero · A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I b ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 days ago

    Aimbridge Hospitality Fort Myers, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Fort Myers, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    Front Desk Agent

    5 days ago

    Aimbridge Hospitality Fort Myers, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • free-classifieds-usa

    Front Desk Agent

    5 days ago

    free-classifieds-usa Cape Coral, United States

    ****Front Desk Agent - The Westin Cape Coral Resort At Marina Village **** · Price: Free · Published date: January 13, :13 · 5951 Silver King Blvd Cape Coral, Florida, United States · Advertisement · Live Fully at Marriott International #1 Leader in Hospitality · At Marriot ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Cape Coral, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Fairfield Inn Cape Coral/N. Ft. Mey

    Front Desk Agent

    2 days ago

    Fairfield Inn Cape Coral/N. Ft. Mey Cape Coral, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    5 days ago

    Aimbridge Hospitality Cape Coral, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    6 days ago

    Aimbridge Hospitality Cape Coral, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Cape Coral, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Cape Coral, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...