- Outbound calling to negotiate with the customer's providers on behalf of the customer in order to save the customer as much money as possible
- Identify and record savings "patterns" to create a more efficient, repeatable negotiation process
- Document the customer's negotiation "journey" in the CRM
- Consult with the customers explaining the process, setting expectations, and delivering the great news that you saved them money
- Provide an exceptional customer experience by delivering better service than was expected - every time
- General technical/PC capabilities
- Strong interpersonal skills with the ability to win people over
- Positive, do-what-it-takes attitude
- Willingness to learn new things
- Enjoy laughing and not taking the 'bumps in the road' too seriously
- Alignment with our core values; Tenacity, Camaraderie, and Hunger
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The customer Service Representative reports directly to the Customer Care and Pre-Tax Benefits Director. This position responds to customer inquiries in a professional and friendly manner. · Answer telephone inquiries from insured members, employers, providers etc regarding claim ...
Decatur3 weeks ago
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This position responds to customer inquiries in a professional and friendly manner. · Answer telephone inquiries from insured members, employers, providers etc regarding claim status. · Answer telephone inquiries from insured members, employers providers etc regarding plan benefi ...
Decatur, IL3 weeks ago
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Manage and coordinate patient relationship by providing courteous and professional service in all interactions. · Greet arriving patients ensuring a welcoming and superior patient experience. · ...
Urbana $18 - $18.50 (USD) Full time2 weeks ago
- Work in company Remote job
Patient Service Representative-Call Center-Remote
Only for registered members
Manage and coordinate patient relationship by providing courteous, and professional service in all interactions. · ...
Urbana, IL2 weeks ago
- Work in company
Patient Service Representative-Call Center-Hybrid-Urbana, Il
Only for registered members
· Job Posting Title Patient Service Representative-Call Center · Job Description · We are seeking a friendly, detail-oriented Call Center Representative to join our dermatology practice. This role is the first point of contact for our patients and plays a critical role in deliv ...
Decatur $18 - $18.50 (USD) Full time1 week ago
- Work in company
Patient Service Representative-Call Center-Hybrid-Urbana, Il
Only for registered members
We are seeking a friendly detail-oriented Call Center Representative to join our dermatology practice. · This role is the first point of contact for our patients and plays a critical role in delivering excellent customer service while supporting clinical operations. · Manage and ...
Gibson City, IL1 week ago
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· About us · Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion ...
Heath $24,000 - $38,000 (USD) per year2 days ago
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Location: Monticello, Illinois · Shift: Day shift · Schedule: Various hours PRN · Job Summary: This position transports patients to and from the hospital and satellite clinics in a Kirby Medical Center van on an established route. The shuttle driver may assist patients in and out ...
Monticello $16.38 - $20.48 (USD) PER_DIEM1 day ago
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Location: Monticello, Illinois · Shift: Day shift · Schedule: 6:30am-3:00pm M-F · Job Summary: Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient informatio ...
Monticello $16.05 - $18.43 (USD) Full time1 week ago
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Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. · ...
Monticello Full time3 weeks ago
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Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. · ...
Monticello Part time3 weeks ago
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Arranges for the efficient and orderly admission of inpatients and admission of Therapy patients. · ...
Monticello $16.05 - $18.43 (USD) Full time2 weeks ago
-
Arranges for the efficient and orderly admission of inpatients and admission of Therapy patients. · ...
Monticello $16.05 - $18.43 (USD) Part time1 week ago
-
Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. · ...
Monticello Full time1 month ago
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Location: Monticello, Illinois · Shift: PRN, varies · Schedule: Variable shifts including nights and weekends · Openings Available: 2 · Job Summary: Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient test ...
Monticello $16.05 - $18.43 (USD) PER_DIEM1 week ago
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:Location: Monticello, Illinois · Shift: Day shift · Schedule: 6:30am-3:00pm M-F · Job Summary: Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient informati ...
Monticello, IL $38,000 - $55,000 (USD) per year5 days ago
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Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. · ...
Monticello, IL3 weeks ago
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:Location: Monticello, Illinois · Shift: Evening shift · Schedule: M-F 8 3:30-6:00pm · Job Summary: Arranges for the efficient and orderly admission of inpatients and admission of Therapy patients. Ensures that the patient information is collected and that patients are aware of h ...
Monticello, IL Part time1 week ago
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+ Job summary: Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. · + Benefits:40 hours PTO · Health insurance · ...
Monticello, IL1 month ago
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:Location: Monticello, Illinois · Shift: PRN, varies · Schedule: Variable shifts including nights and weekends · Openings Available: 2 · Job Summary: Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient tes ...
Monticello, IL $26,000 - $42,000 (USD) per year5 days ago
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Arranges for the efficient and orderly admission of inpatients and admission of Therapy patients. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. · ...
Monticello, IL1 week ago
Call Center Representative - Heath - BILLSHARK
Description
Billshark Opportunity
Are you ready for a totally different kind of career at a different kind of company? Let's go
Billshark is the fintech market leader in the bill reduction marketplace. Our Sharks reach out to service providers to negotiate lower rates and to cancel unwanted subscriptions for our customers. Saving money is a blast and makes you a customer's hero We're proud of our entrepreneurial spirit and looking for amazing people to join our team. With comprehensive training and support and a phenomenal culture, people who share our core values of tenacity, hunger and camaraderie will thrive as we attack bills. If you're looking for a fun, fast-paced opportunity where you get to help people every day, look no further. Our team loves it here so much that Fortune Magazine recognized us as a "Great Place to Work"
Responsibilities
Requirements
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Customer Service/Call Center Representative
Only for registered members Decatur
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Customer Service/Call Center Representative
Only for registered members Decatur, IL
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Patient Service Representative-Call Center-Remote
Full time Only for registered members Urbana
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Patient Service Representative-Call Center-Remote
Only for registered members Urbana, IL
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Patient Service Representative-Call Center-Hybrid-Urbana, Il
Full time Only for registered members Decatur
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Patient Service Representative-Call Center-Hybrid-Urbana, Il
Only for registered members Gibson City, IL
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Cashier
Only for registered members Heath
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KMG Shuttle Van Driver PRN
PER_DIEM Only for registered members Monticello
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Registration Clerk
Full time Only for registered members Monticello
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Registration Lead
Full time Only for registered members Monticello
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Registration Clerk-Day Shift
Part time Only for registered members Monticello
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Registration Clerk Therapy Services
Full time Only for registered members Monticello
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Registration Clerk Therapy Services-Part time
Part time Only for registered members Monticello
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Registration Clerk-Day Shift
Full time Only for registered members Monticello
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Registration Clerk PRN
PER_DIEM Only for registered members Monticello
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Registration Clerk
Only for registered members Monticello, IL
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Registration Lead
Only for registered members Monticello, IL
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Registration Clerk Therapy Services-Part time
Part time Only for registered members Monticello, IL
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Registration Clerk-Day Shift
Only for registered members Monticello, IL
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Registration Clerk PRN
Only for registered members Monticello, IL
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Registration Clerk Therapy Services
Only for registered members Monticello, IL