Customer Service/Call Center Representative - Decatur

Only for registered members Decatur, United States

5 days ago

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Job summary

The customer Service Representative reports directly to the Customer Care and Pre-Tax Benefits Director. This position responds to customer inquiries in a professional and friendly manner.

Responsibilities

  • Answer telephone inquiries from insured members, employers, providers etc regarding claim status.
  • Maintain knowledge of all Summary Plan Benefit manual of plans.

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