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Restoration Manager Location: IL-St. Post Date: 06-09-23 - Austin, United States - IICRC
Description
And moreAs the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
We are looking for someone that has a Water Mitigation/Construction Estimating Background in the Insurance industry with great customer service skills.
Key Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Communicate with property owners and insurance adjusters
Planning, Budgeting, and Team Execution
Ensure job process and procedures are followed
Additional Responsibilities:
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Position Requirements
Valid driver's license
High school diploma/GED
Experience in the Fire and Water Restoration Industry
Ability to manage several projects at once
Excellent leadership and communication skills
Knowledgeable at estimating, job costing, and quality control
IICRC certifications – WRT and ASD, Master designation a plus
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Xactimate: 1-3 years is a plus
Water Mitigation/Construction Estimating: 1-3 years is a plus
Experience in TPA Program work a plus
Compensation
$ $30.00 per hour
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.
Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.
All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws.
All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.Compensation:
$ $30.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO
, you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO
career opportunities near you is easy We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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WHY CONSIDER A CAREER WITH SERVPRO?
Service to the Community
Being Part of a Team
Stability & Growth
The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.
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