Registration Assistant I - Austin, United States - Austin Community College
Description
Job Posting Closing Times:
Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.
We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:- Values intellectual curiosity and innovative teaching
- Is attracted by the college's mission to promote equitable access to educational opportunities
- Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
- Focused on student academic achievement and postgraduate outcomes
- Welcomes difference and models respectful interaction with others
- Engages with the community both within and outside of ACC
Job Posting Title:
Registration Assistant I (Hourly)
Job Description Summary:
Assist students with registration, payment, and ACC resources for a successful semester.
Job Description:
Description of Duties and Tasks
- Assist students with registration.
- Guide students on how to enroll for payment plans or make payments.
- Show them how to search and filter for courses.
- Provide accurate ACC resources to help them find what they need.
- Maintain tracking systems and logs.
- Operate office equipment such as copiers and fax machines.
- Familiar with Self-Service
- Registration
- Familiar with ACC website
- Strong Customer Service techniques
Skills:
- Maintaining confidentiality of workrelated information and materials.
- Establishing and maintaining effective working relationships.
- Maintaining an established work schedule.
- Effectively using interpersonal and communication skills.
- Effectively using organizational and planning skills.
- Entering data, maintaining files, and performing other clerical duties.
- Effective customerorientation when working with a diverse population.
- Use a variety of spreadsheet, word processing, database, and presentation software
- Strong Customer Service
- Familiar with ACC Website and registration process
- Work is routinely performed in a standard office or similar environment.
- Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
- Occasional lifting of objects up to 10 pounds.
- Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
$22.00/hour
Number of Openings:
20
Job Posting Close Date:
April 24, 2024
Clery Act
As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes.
If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
DisclaimerThe above description is an overview of the job.
It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job.
Duties and responsibilities may change with business needs.ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice.
Employees may be required to perform other duties as requested, directed, or assigned.In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.
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