Starbucks Assistant Manager - Port Reading, United States - Applegreen Starbucks

Applegreen Starbucks
Applegreen Starbucks
Verified Company
Port Reading, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Assistant Store Manager
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Job Summary and Mission _

.This job contributes to Starbucks success by assisting the store manager in executing store operations. This job assists and supervises a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.
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Summary of Key Responsibilities _

Responsibilities and essential job functions include but are not limited to the following:
Communicates clearly, concisely and accurately in order to ensure effective store operations.

Filters communication to the shift team as directed by the store manager.


Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of Starbucks.


Maintains and models a calm demeanor during periods of high volume or unusual events; continues to keep store operating to standard and sets a posit ive example for the shift team.

Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.


Engages in conversation with customers to understand customer needs and the needs of the community in which the store is located.

Maintains regular and consistent attendance and punctuality.


Models a customer comes first attitude, delivers legendary customer service, and supervises partners to ensure they are delivering legendary customer service.


Reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals.

Communicates ideas to the store manager for broader areas of improvement.


Supports store manager in implementing company programs by working directly with shift team to execute action plans that meet operational and organization objectives.


Supports store operations by recognizing and reinforcing individual and team accomplishments through existing organizational tools and makes recommendations to store manager on new, creative, and impactful methods of recognition.

Utilizes and provides direction to partners during their shift on the use of operational tools to achieve operational excellence.

Acts as a coach and mentor to partners by using discretion in assessing performance, providing feedback and coaching to improve partner performance, and effectively recommending employment decisions to store manager
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Required Knowledge, Skills and Abilities _

Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations

Ability to use discretion in providing direction to others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Strong problem-solving skills

Team-building skills

Ability to work in a fast-paced and changing environment

Ability to deliver excellent customer service


Pay:
From $20.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Restaurant type:

  • Café
  • Coffee shop
  • Quick service & fast food restaurant

Shift:

  • 10 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Experience:


  • Barista: 3 years (required)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)
  • Overnight Shift (preferred)

Work Location:
In person
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