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    Senior Network Engineer - Charleston, United States - Peterson Tech Partners

    Peterson Tech Partners
    Peterson Tech Partners Charleston, United States

    2 weeks ago

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    Description
    Job Description


    Our Client is seeking a Network Engineer who is comfortable working in a challenging and diverse environment to assist with the installation, configuration and management of our network infrastructure.

    You will also provide direct support to internal team members and external clients via phone, email, chat or in person.

    Candidates should be self-motivated and have excellent analytical, organizational and communication skills. They must be a strong team player able to collaborate with others. A CCNP or higher certification is preferred.

    Key Responsibilities

    Design, Analyze, diagnose, and resolve customer issues within the network
    Provide Tier 2 and Tier 3 technical support for network infrastructure
    Resolve incidents directly with end users and record detailed actions in ticketing tool
    Collaborate with 3rd party vendors to ensure the network stays operational
    Escalate issues to next level of support if unable to resolve in a timely manner
    Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available
    Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal training and/or self-study
    Install and implement network hardware components and cables in data centers and corporate offices
    Perform approved network changes according to procedures with minimal business disruption
    Understand and perform network maintenance and system upgrades, including service packs and patches
    Develop and maintain accurate network support documentation in a knowledge repository
    Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN
    Other duties as assigned

    MUST HAVE Specific Knowledge & Skills

    Understanding of connectivity of datacenter endpoints such as compute and storage devices.
    Understanding of Microsoft Azure cloud networking and infrastructure best practices.
    Understanding of network security best practices.
    Understanding of migration requirements from physical data centers to the Microsoft Azure cloud environment.
    Understanding of network traffic flow between on prem and cloud environments.
    Critical analysis of network design for optimal network traffic flow.
    Expert knowledge and understanding of common network protocols.
    Proven experience designing, implementing, troubleshooting and supporting firewall configurations.
    Skilled in hybrid networking environments – connecting on-prem to cloud networks (AWS, Azure, OCI, GCP).
    Experience with Integration (Datacenter, O365, Oracle, SAP), Services, and Business Process Management for global solutions.
    Good understanding of intra-department functions and operations.
    Understanding of common information architecture frameworks and information models.
    Strong collaboration and communication skills and ability to work on cross-functional teams.
    Ability to work both independent of immediate supervision and in a team environment.
    Capable of working in a fast-paced environment.

    Additional Skills & Other Requirements

    8+ years experience actively supporting large–scale programs and projects delivering technology solutions
    5+ years experience as a collaborative technical leader/consultant

    Certifications

    Certified as appropriate, in the discipline of practice (Data, Infrastructure, Network, Security, Solutions or Application).

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