- As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
- Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
- Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- WinVets – Veteran Employee Resource Group
- WOW – Women Employee Resource Group
- WINPRIDE – LGBTQ+ Employee Resource Group
- WBPN – Black Professional Resource Group
- WARG – Ability Resource Group
- LaFamilia –Hispanic Resource Group
- AAPI - Asian American Pacific Islander Resource Group
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Sr Engineer/Engineer III - Greenville, United States - Windstream
Description
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities
_________________________________________________________
About the Role:
The Sr Engineer/Engineer III is responsible for improving the Kinetic customer experience by leveraging and creating software solutions to automate resolution of repetitive and complex network challenges. This position will be part of a team responsible for improving the customer experience through expedited resolution and long-term stability via analyzing service impacting events, automation development, tools improvement, and network reliability efforts. What You'll Do: Responsible for organizing complex activities for the development, implementation, and maintenance of engineering projects. Performs analysis and studies to determine requirements, immediate and long-range plans, and designs. Utilize a wide range of experience, including professional concepts and company objectives to resolve issues in creative and effective ways. Acts as a technical consultant within and outside assigned department in area of expertise; regarded as subject matter expert. Utilize high level of communication and interpersonal skills to establish and maintain positive and productive working relationships. Operate with considerable latitude for unreviewed action or decision. May perform engineering design evaluations including cost-effective utilization of materials. May design, develop, test, and implement all components, equipment, and software within the functional area of the organization. Other administrative work relating to projects and assignments may be assigned. Promote positive change in the companys business strategy through achievement of customer specific objectives and technological innovation of practical and profitable nature. Do You Have? In depth understanding of the telecommunications industry. Extensive knowledge of one or more engineering disciplines and vendor equipment. In depth knowledge of accepted engineering practices. Familiarity with navigating legacy code bases: refactoring old code, applying new design patterns, and using best practices are a must. Computer software knowledge to include Microsoft Office, custom planning tools and databases. Excellent analytical, oral, and written communication skills, as well as interpersonal skills. Well-developed leadership qualities. Excellent project management skills, including the ability to prioritize projects. Ability to stay current with the economic and technological developments in the industry. Possess a broad understanding of the network infrastructure. Experience writing clean and maintainable code. Exposure to developing monitoring processes for all services, network performance, network maintenance, facilities management, and overall network performance/reliability. Ability to monitor networks via SNMP, telnet, and SSH. Experience with recommending cost-effective improvements to existing processes or solutions to new challenges. Skilled in analyzing fault trends and providing solutions to mitigate. Capable of establishing and maintaining documentation of internal processes and procedures. Ability to exercise independent judgment and discretion in matters of significance Minimum Requirements:College degree and 5-7 years' experience or 9 + years equivalent related Engineering/Technical experience or a combination of education and related Engineering/Technical experience required.
The starting compensation range for this position is $77,800 - $102,200.
Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33% Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier_________________________________________________________
Our Benefits:
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidates primary work location and other factors, such as relevant skills and experience.
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