Jobs
>
Detroit

    Customer Service Associate - Wayne, United States - Wawa

    Wawa
    Wawa Wayne, United States

    1 week ago

    Default job background
    Part time
    Description
    Job Description

    Job Title: Customer Service Associate

    Location: Field

    Department: Store Operations

    Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

    Principal Duties:
    • Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
    • Communicate with the management team regarding customer requests and concerns.
    • Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.
    • Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
    • Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.
    • Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.
    • Prepare all made to order food and/or beverages according to recipe or customer specifications.
    • Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.
    • Ensure the proper execution of assigned foodservice and beverage programs and procedures.
    • Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
    • Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.
    • Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.
    • Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
    • Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.
    • Complete other tasks as assigned by store management.
    Essential Functions:
    • Ability to work well individually as well as in a team environment
    • Good communication skills
    • Excellent customer service skills
    • Ability to learn FSRA process and procedures and demonstrate on a daily basis
    • Ability to work overtime as needed
    • Ability to multi-task in fast paced environment
    • Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures
    • Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
    • Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
    • Must be able to lift and carry up to 35 lbs
    • Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.
    • Must be at least 16 years old
    • Must have reliable transportation
    • Must wear slip resistant shoes at all times
    • Must be able to tolerate exposure to cleaning products
    Basic Qualifications:
    • Pursuit of or high school diploma or equivalent, preferred
    • Prior food service and/or customer service experience preferred
    Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at or

    Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
  • USLI

    Customer Service Associate

    3 weeks ago

    USLI Wayne, United States Part time

    USLI is seeking candidates to join our innovative and collaborative Instant Quote team, servicing incoming phone calls from brokers and agents. Candidates must be able to project the "USLI Experience" by providing excellent service and work effectively in a fast-paced environment ...

  • Museum of African American History

    Guest Services Associate

    2 weeks ago

    Museum of African American History Detroit, United States Part time

    Job Description · Job DescriptionDescription:General Summary of Duties · Guest Services Associates are highly motivated individuals who provide exceptional customer service during regular Museum hours and at special events. The Guest Services Associates transact at the Admission ...

  • Public Consulting Group

    Client Service Associate

    1 day ago

    Public Consulting Group Detroit, United States

    Overview · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals thro ...

  • Hertz

    Customer Service Associate

    2 weeks ago

    Hertz Detroit, United States

    Job Description · Wage: $16.00/hour · Essential Requirements: 2 year of customer service experience · Allowed to legally drive a vehicle · High School Diploma or equivalent · Ability to work outside in any weather conditions · Ability to work any schedule to include nights, weeke ...

  • The Hertz Corporation

    Customer Service Associate

    3 weeks ago

    The Hertz Corporation Detroit, United States

    Wage: $16.00/hour · Essential Requirements: · * 2 year of customer service experience · * Allowed to legally drive a vehicle · * High School Diploma or equivalent · * Ability to work outside in any weather conditions · * Ability to work any schedule to include nights, weekends, a ...

  • Hertz

    Customer Service Sales Associate

    1 week ago

    Hertz Detroit, United States

    Job DescriptionThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service a ...

  • Hertz

    Customer Service Sales Associate

    2 weeks ago

    Hertz Detroit, United States

    The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales suppor ...

  • Alexander Legacy Private Wealth Management

    Private Client Service Associate

    1 week ago

    Alexander Legacy Private Wealth Management Detroit, United States

    Job Description · Job DescriptionWe are looking for a Rockstar that loves going above and beyond to provide a stellar client experience. This person must have an extreme attention to detail, possess a phenomenal work ethic and have a proven track record of success working with to ...

  • Forge Industrial Staffing

    Customer Service Associate

    2 weeks ago

    Forge Industrial Staffing Hamtramck, United States

    Forge Industrial Staffing in Livonia is currently seeking a Customer Service Associateto fill an opening with a logistics company located in Hamtramck. · Requirements of the Customer Service Associate · •Work Monday-Friday 7:30am-4pm · •1 year of customer service experience re ...

  • Fidelity TalentSource LLC

    High Net Worth Service Associate

    1 week ago

    Fidelity TalentSource LLC Detroit, United States

    Job Description: · To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: · Novi, Farmington, Ann Arbor, Grand Rapids, Troy, Grand Blac · High Net Wo ...

  • Ozark CSCMP

    Customer Service Associate

    2 weeks ago

    Ozark CSCMP Dearborn, United States

    Details Posted: 22-May-24 · Location: Dearborn, Michigan · Salary: Open · Internal Number: · Schedule: Monday - Friday 12:00 pm to 8:30 pm. · Position Summary: · A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials ...

  • Henry Ford Hospital

    Assistant or Associate Professor in Health Services Research

    1 day ago

    Henry Ford Hospital Detroit, United States

    Position Summary: · We seek candidates passionate about research aimed at reducing disparities in the cancer care continuum with expertise in the supportive or psychological or social aspects of cancer care and one or more of the following areas: patient-reported outcomes, implem ...

  • Henry Ford Health System

    Assistant or Associate Professor in Health Services Research

    1 week ago

    Henry Ford Health System Detroit, United States

    Position Summary : · We seek candidates passionate about research aimed at reducing disparities in the cancer care continuum with expertise in the supportive or psychological or social aspects of cancer care and one or more of the following areas: patient-reported outcomes, impl ...

  • Public Consulting Group

    Client Service Associate

    1 month ago

    Public Consulting Group Detroit, United States Paid Work

    Overview · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals thro ...

  • Henry Ford Health System

    Environmental Services Associate I

    2 weeks ago

    Henry Ford Health System Hamtramck, United States Part time

    GENERAL SUMMARY: Under the supervision of the Environmental Services Management Team, responsible for the cleanliness and servicing of assigned work areas, care of assigned equipment and economical and efficient use of all supplies. · Responsible for performing a variety of cus ...

  • USLI

    Customer Service Associate

    2 weeks ago

    USLI Wayne, United States

    At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice a ...

  • USLI

    Customer Service Associate

    1 week ago

    USLI Wayne, United States

    At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice a ...

  • The Hertz Corporation

    Customer Service Sales Associate

    3 weeks ago

    The Hertz Corporation Detroit, United States

    The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales suppor ...

  • Henry Ford Company

    Food Services Associate

    2 weeks ago

    Henry Ford Company Dearborn, United States

    **Food Services Associate - Plum Market** · Dearborn, MI · Part-Time · Food Services · Food Services Associate - Plum Market · The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. Our team is inspired ...

  • Henry Ford Company

    Guest Services Associate

    2 weeks ago

    Henry Ford Company Dearborn, United States Part time

    **Guest Services Associate (part time)** · Dearborn, MI · Part-Time · Guest Relations & Services · Guest Services Associate (part time) · The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. Our team i ...