Facility Coordinator - Miami Gardens, United States - C&W Services

C&W Services
C&W Services
Verified Company
Miami Gardens, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
-
Pay:
$18hr:

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Schedule:

Monday-Friday (9:00am-5:00pm):

  • Location: Miami Gardens, FL
  • Provide general overall facility management services, including continuous monitoring of office/facility.
  • Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery.
  • Follow up with clients to ensure customer satisfaction.
  • Respond to all facility inquiries and complaints, assess problems, and take the necessary corrective action.
  • Remain knowledgeable regarding all operational aspects of building systems.
  • Coordinate with outside contractors for the service and repairs of equipment.
  • Follow protocol for effective buildingspecific maintenance and safety procedures.
  • Maintain ongoing communication with contractors, client, and team.
  • Assist with site inspection within the assigned building portfolio.
  • Create work orders and assign work orders to the engineering staff, subcontractors, and vendors.
  • Report on open and closed work orders and check the status of open work orders with the assigned party.
  • Request, review, and submit work orders, bids, and proposals from vendors.
  • Verify final invoice pricing and process payments in a timely manner.
  • Assist in the monitoring and assessment of vendor performance.
  • Train vendors on work order and billing procedures.
  • Manage complex work orders such as environmental issues and disaster recovery.
  • Manage service and performance of vendors and landlords for timely completion of jobs.
  • Create and record appropriate written communication between all parties.
  • Schedule and document maintenance and repairs on building equipment.
  • Communicate frequently with client, landlords, and vendors to resolve issues and provide project status updates.
  • Provide process and procedures training and direction to new associates.
  • Coordinate special events in support of client.
  • Assist with measuring and reporting key performance indicators against service level agreements.
  • Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product.

IMPORTANT EXPERIENCE
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MUST speak Spanish
:


  • A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity.
  • Experience with data entry, expansive reporting, filing, answering phones, scheduling, and communications.
  • Previous customer service experience.
  • Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred.

Pay:
$18.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 1 year

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work setting:

  • Inperson
  • Office

Application Question(s):

  • The hourly rate for this position is $18 per hour. Does that work for you?

Language:


  • Spanish (required)

License/Certification:

  • Driver's License (required)

Ability to Relocate:

  • Miami Gardens, FL: Relocate before starting work (required)

Work Location:
In person
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