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Elizabethtown

    Sales and Repair Tech - Elizabethtown, United States - Ubreakifix

    Ubreakifix
    Ubreakifix Elizabethtown, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Must be able to pass a drug and background check

    Looking for someone who has at least 1 year of commission sales history.

    1-3 years of customer service/retail sales experience preferred

    Repair experience is a plus but not required

    Comission on certain sales

    Simple IRA offered as well.

    Proven ability to learn new, required skills to ensure the best possible customer experience
    Must have the ability and drive to continuously meet monthly sales goals
    Basic computer skills
    Strong organizational and time management skills
    Able to keep your composure when faced with multiple deadlines
    Great attention to detail
    Ability to work well with others in a small, close knit team
    Reliable transportation
    Tasks and Responsibilities
    Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand
    Assist customers from initial check in process all the way through to the completion of their repair
    Provide recommendations for problem resolution
    Diagnose, troubleshoot and repair devices
    Explain complex technical issues to customers in a non-technical, simple to understand manner
    Provide repair and replacement estimates to customers
    Provide additional recommendations for accessory up-selling
    Ensure that all repairs meet or exceed uBreakiFix quality standards
    Greet customers in a friendly, professional manner and maintain a positive work environment
    Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
    Keep track of all devices and inventory while safeguarding all store stock
    Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
    Maintain the cleanliness and professional appearance of the store
    Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
    UBREAKIFIX is an equal opportunity employer M/F/D/V

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