Collections Specialist - Gardena, United States - RTI Properties, Inc.

Description

• Handle collections on nonpaying loans, followup on monthly unpaid loan payments, track and follow up on loan extensions and charges, track incoming payments as needed, make interest adjustments and calculations, and work closely with the Loan Servicing Department.
• Prepare reconveyances for loan payoffs (or for partial reconveyances) as requested by title/escrow companies.
• Prepare monthly and quarterly reports for investors.
• Prepare and provide Loan Servicing Agreements and statements to Investors.
• Perform other departmental duties as assigned.
• Handle some front office/ office manager functions as described above.

• Clear and concise communication skills.
• Outgoing personality.
• Detail and accuracy oriented.
• Responsive and helpful attitude.
• Ability to handle difficult situations/team player in this great office environment.
• Critical thinking to analyze and solve issues.
• Proactive approach to addressing potential problems.
• Flexibility to adapt to changes in policies or procedures.
• Willingness to learn and stay updated on industry trends.
• Openness to feedback for continuous improvement.
• Efficient multitasking to handle multiple tasks simultaneously.
• Prioritization of tasks based on urgency and importance.
• Meeting deadlines consistently.
• Thoroughness in reviewing loan documents and details.
• Accuracy in data entry and processing.
• Minimizing errors in loan servicing processes.
• Collaboration with colleagues in different departments.
• Contributing to a positive and cooperative work environment.
• Upholding ethical standards in all interactions.
• Maintaining confidentiality and privacy of borrower information.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Monday to Friday

• Office

• Gardena, CA required)

• Gardena, CA 90248: Relocate before starting work (required)