Residential Counselor, Clarendon - Boston, United States - Pine Street Inn

Pine Street Inn

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SCHEDULE:32 hours per week; Wednesday - Saturday, 4pm - 1230am.

Pays $21.40 per hour, plus $2.00 (shift differential pay) for every hour worked between 11:00pm - 7:00am

LOCATION:140 Clarendon Street, Boston

REQUIREMENTS:

SUMMARY OF THE POSITION:

The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary.

Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary.

Occasional daytime availability will be required for trainings, meetings and other obligations.

This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life.

REQUIREMENTS:

EDUCATION/TRAINING:

High School Diploma or equivalent
Computer literacy, proficient with Microsoft Word, Outlook, Excel

PREFERRED:

College degree

KNOWLEDGE/EXPERIENCE:

Ability to work well with a diverse population.
Excellent communication, interpersonal, and observational skills.
Strong writing skills, ability to document observations
Experience working with people with active and untreated mental illness including substance use disorders

PREFERRED:

Prior experience in residential management, direct service with people with behavioral health challenges
Experience working with people who have been homeless
Familiarity with Harm Reduction approach to working with people with Behavioral Health challenges.
Experience using crisis intervention.
Knowledge of substance use disorder issues and of mental illness
Bilingual

PHYSICAL ABILITIES/SKILLS:

Ability to lift heavy objects (50 lbs.)
Ability to climb several flights of stairs
Ability to respond quickly to emergencies
Ability to walk up to a mile, as necessary, to access work site in any weather

MENTAL ABILITIES/SKILL:

Selfmotivated.
Ability to remain alert and responsive during evening hours
Ability to respond in crisis, to set limits, and to mediate disputes
Well organized follow through on scheduled tasks
Ability to assess and respond to situations involving health and security risks or crises.
Ability to work independently and to handle authority appropriately.
Ability to work in a demanding environment and juggle multiple priorities simultaneously.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Be available during day as necessary to for required trainings, meetings, legal proceedings and other events.
Be available to Represent PSI Supportive Housing Department in the Housing and Criminal Court system in conjunction with Supervisory staff.
Assess and respond appropriately to emergency situations. Use emergency phone tree, and complete incident reports as necessary.
Due to emergency or unforeseen program needs, staff may be temporarily or permanently reassigned to another PSI Housing program at any given time.
Assist tenants as required for bed bug remediation as outline by PSI Bed Bug Policy
Assist with emergency housekeeping as needed
Report maintenance emergencies, as well as routine maintenance needs through the appropriate channels.
Promote tenant compliance with occupancy agreements and house rules. Monitor tenants and tenant's guests who are awake and active in the house. Make regular rounds through supported areas. Act to ensure a safe and comfortable living environment.
Provide awake and alert evening coverage, performing rounds, and monitoring all common areas of the building between floors 4 and
Promote social integration and cooperative problem solving.
Work with tenants on activities of daily living (ADL's) and other means of enhancing quality of life and ability to live independently.
Be available to tenants, many of whom have chronic substance abuse and/or mental or physical health issues
Maintain a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
Observe main entrance, ensure that all who enter are allowed to enter and follow required sign in protocol
Participate in all trainings relevant to job description
Complete other duties and projects as assigned by Supervisor.
Uphold the rights of all tenants. Be continually aware of these rights and act in accordance with these rights. Interact with tenants in ways which establish a climate of respect for human dignity.
Work cooperatively with representatives of all PSI departments, and Beacon Communities, includin