Porter Service/cart Associate - Boston, United States - Smarte Carte

Smarte Carte
Smarte Carte
Verified Company
Boston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Porter Service/Cart Associate - Boston Logan International - Part Time

$19 / hour
Weekly hours will average a week

Must be available weekends and holidays

Multiple positions available


COMPANY BACKGROUND
Smarte Carte, Inc.

is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.


BASIC JOB FUNCTION


Ensure daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience.

Remove luggage from conveyer belt to place in designated areas.


ESSENTIAL RESPONSIBILITIES

  • Proactively remove and organize arriving baggage from baggage claim carousel in the Terminal E International Arrivals CBP area.
  • Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 70 lbs.
  • Report issues that could lead to disruption of services, safety concerns or damage to property
  • Comply with all applicable policies & regulations of Client, JSM and Subcontractor
  • Report damaged, unclaimed or missing items to management
  • Transport carts from high return areas to high rental areas to ensure that carts are always available to customers may occur
  • Perform routine maintenance and cleaning of carts and cart management units may occur
  • Provide courteous service in assisting and greeting customers
  • Maintain communication and cooperation with coworkers, and facility management
  • Perform other duties as assigned by management

QUALIFICATIONS

  • 6 months previous work experience
  • Excellent customer service and verbal communication skills
  • Ability to communicate in English (read, write, speak, understand)

EDUCATION

  • High school diploma or equivalent preferred

CERTIFICATIONS/LICENSES

  • Ability to acquire and maintain a BOS Airport Security badge with a Customs seal

PHYSICIAL REQUIREMENTS

  • Lift and/or carry 70 lbs
  • Push/Pull lbs
  • Walk and stand for duration of shift

Experience:
Required

  • 6 months previous work experience

Education:
Preferred

  • High School or better

Licenses & Certifications:
Required

  • Airport Badge

Skills:
Required

  • Cleaning
  • Customer Service
  • Communication
Preferred

  • Time Management

Behaviors:
Required

  • Team Player: Works well as a member of a group
Preferred

  • Enthusiastic: Shows intense and eager enjoyment and interest

Motivations:
Required

  • Self-Starter: Inspired to perform without outside help
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