- Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model. Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty.
- Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners. Coordinate project resources and tasks, enabling team members to focus on customer deliverables.
- Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
- Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.
- Travel across the specified geography is required. The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays and travel by air and/or train may be required.
- You've acquired 3+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment).
- You have a bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
- You must be able to:
- Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
- Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
- Wear all required personal protective equipment.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Read more about our employee benefits.
-
Technical Consultant
1 week ago
Philips North America Akron, United StatesJob TitleTechnical Consultant - Patient Monitoring (Cleveland/Akron/Youngstown OH) · Job Description · Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical kno ...
-
Technical Consultant ELO for SAP
3 days ago
Velocity Enterprises Canton, United StatesAbout the Company · Welcome to your IT system house. Are you looking for effective solutions for a demand-oriented IT infrastructure that reflects all processes of your company? Do you want to improve communication and collaboration between your employees, business partners, and ...
-
Technical Consultant
2 weeks ago
Philips Cleveland, United States Full timeJob Title · Technical Consultant - Patient Monitoring (Cleveland/Akron/Youngstown OH)Job Description · Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical know ...
-
Technical Consultant
2 weeks ago
Philips Cleveland, United StatesJob Title Technical Consultant - Patient Monitoring (Cleveland/Akron/Youngstown OH) Job Description · Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical know ...
-
Regional Vice President
2 weeks ago
The Hanover Insurance Group Summit, United StatesFor more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey. · Our Business Insurance department is seeking ...
-
Technical Consultant
3 weeks ago
Philips Cleveland, United States Full timeJob Title · Technical Consultant -Cleveland, OHJob Description · Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, t ...
-
Training as a hearing aid acoustician in
3 weeks ago
Horizon Ventures Summit, United StatesWe are offering apprenticeships in full-time in the Greater Hamburg area and Pinneberg district. · In 1979, the Zacho family had a vision. We wanted to provide a different kind of service to people with hearing impairments than any other acousticians at that time. Our goal was to ...
-
Horizon Group Summit, United StatesWhat can you expect? · You will support customers in the implementation of our products as well as in their daily business · You will work with SAP Business One and ERP systems · You will act as a link between customers and our product development team · You will be responsible f ...
-
Wells Fargo Summit, United States**About this role**: · **In this role, you will**: · - Manage, coach, and develop a team of individual contributor engineer roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology. · - E ...
-
Senior Technical Consultant
2 weeks ago
Abb Holdings Inc Cleveland, United StatesSenior Technical Consultant · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensi ...
-
Oracle Technical Consultant
6 days ago
Tata Consultancy Services Cleveland, United StatesRole: Oracle Techno Functional Consultant · Skills: oracle cloud Accounts Payable, Cloud General Ledger, Cash Management solutions. · Work Location: Cleveland, OH (Onsite) · Salary: $100k - $120k · Job Description: · 7+ years of IT experience. · 5+ years of Oracle experience with ...
-
Oracle Technical Consultant
3 days ago
Tata Consultancy Services Cleveland, United StatesRole: Oracle Techno Functional Consultant · Skills: oracle cloud Accounts Payable, Cloud General Ledger, Cash Management solutions. · Work Location: Cleveland, OH (Onsite) · Salary: $100k - $120k · Job Description: · 7+ years of IT experience. · 5+ years of Oracle experience wit ...
-
Apex Solutions Tallmadge, United StatesJob ID: JR-01820 · Your tasks: · Application support, customization and process consulting for SAP-MM · Subproject management and implementation of SAP-MM projects · Participation in the S4 HANA project · Technical support for key users · Point of contact for SAP-MM questions · Y ...
-
Technical Consultant, Risk Control
4 weeks ago
Liberty Mutual Cleveland, United StatesPay Philosophy · The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these ...
-
Technical Consultant, Risk Control
1 week ago
Liberty Mutual Insurance Cleveland, United States OTHERPay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these posi ...
-
NovaWorks Solutions Kidron, United StatesGiant With the three-digit billion turnover of our retail divisions Lidl and Kaufland, we are already a giant. That's why we don't just use pallet trucks, forklifts, and trucks to move our goods. Our logistics also utilizes our own container ships and air freight to be independen ...
-
162/23 Medical Assistant
4 days ago
Skyline Solutions Fairlawn, OH, United States Freelance**Start date**: · Immediately · **Working hours**: · Full-time · For over 115 years, the kbo-Isar-Amper-Klinikum has been treating people with mental and neurological illnesses. As a team of over 4000 nurses, doctors, psychologists, administrative staff, psychiatrists, and therap ...
-
MQA Quality Associate
3 weeks ago
Actalent Portage, United States Full timeDescription: · Responsibilities: · Monitors all operations pertaining to manufacturing to ensure adherence to AQST policies and procedures and provides guidance and clarity to colleagues to ensure consistent approaches to product quality are applied. · Conducts routine internal a ...
-
MQA Quality Associate
2 weeks ago
Actalent Portage, United States Full timeDescription: · MQA Quality Associate · Responsibilities: · Monitors all operations pertaining to manufacturing to ensure adherence to AQST policies and procedures and provides guidance and clarity to colleagues to ensure consistent approaches to product quality are applied. · ...
-
Specialist in Fire Protection
3 days ago
Horizon Ventures Summit Hill, United StatesSummit Hill is not only one of the most important mobility service providers, but also one of the largest engineering firms in Germany. Currently, more than engineers work for us to realize and sustainably maintain new bridges, tunnels, train stations, tracks, and signal systems ...
Technical Consultant - Akron, United States - Philips North America
Description
Job TitleTechnical Consultant - Patient Monitoring (Cleveland/Akron/Youngstown OH)
Job DescriptionAllow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.
For this position, you must reside in the Cleveland/Akron/Youngstown OH area.
Your role:
You're the right fit if:
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
#LI-PH1
#LI-Remote
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
