Jobs
>
Deerfield Beach

    Associate Account Manager - Deerfield, United States - Wheels, Inc.

    Wheels, Inc.
    Wheels, Inc. Deerfield, United States

    3 weeks ago

    Default job background
    Description
    Job Description:

    OVERVIEW

    This highly visible position will work closely with Account Managers, Fleet Consulting Executives, and key operational areas. Each member of Client Services is responsible for 100% client retention.

    The position of Associate Account Manager is a developmental role that provides a foundation for building the skills necessary to become an Account Manager. Responsibilities include:

    •Provide administrative and analytical support within a team's account portfolio for Core and Fleet Administration Account Managers

    •Provide back-up to Account Managers and their clients in support of continuity of service

    •Execute transactions, conduct research, manage inquiries, complete projects, and prepare reports for internal and external use

    KEY RESPONSIBILITIES
    • Conduct research, collect data, update status events, and prepare appropriate reporting based upon specific client parameters.
    • Respond to clients, dealers, drivers, internal customers, and vendor phone/email inquiries within established service level standards.
    • Assist in managing open Salesforce requests to ensure cases and associated tasks remain current and do not go overdue.
    • Escalate issues that impact service delivery.
    • Audits and Reporting of Data Integrity
    • Data and Exception Management
    • Clearly communicate recommendations to customers and across the organization
    • Understand customers fleet policies, anticipate needs, participate in executing on goals.
    • Meet or exceed all departmental driven phone and Salesforce KPIs
    • Assist in creating SOPs and FAQ documentation.
    • Other duties as assigned.
    SKILLS/COMPETENCIES
    • Thorough knowledge of clients and service offerings
    • Able to proactively identify and understand internal and external client needs.
    • Effective at influencing across the organization through knowledge and expertise.
    • Committed to success of coworkers and organization.
    • Demonstrate integrity, enthusiasm, and a willingness to be involved and make a difference.
    • Strong written and oral skills to collaborate effectively with clients and internal/external organizations.
    • Initiative-taker, ability to work independently and manage priorities effectively.
    • Problem solver
    • Strong organizational skills and attention to detail
    • Able to manage multiple tasks and consistently communicate results.
    • Effective in keeping deadlines, following up on tasks, and maintaining commitments
    EDUCATION & EXPERIENCE
    • College degree or equivalent experience
    • One to two years of relevant experience
    • Intermediate to Advanced Proficiency in Microsoft Excel
    • Outstanding verbal and written communications skills
    PHYSICAL DEMANDS & WORK ENVIRONMENT

    While performing the duties of this job, the employee must regularly talk and hear, and use hands and fingers to operate call center tools. Office Setting/Flexible Work from Home.

    Disclaimer

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    EEO Statement
    Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

    Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
  • Jushi

    Account Manager

    2 weeks ago

    Jushi Boca Raton, United States

    ACCOUNT MANAGER: · Want to make a meaningful difference in peoples' lives while earning a competitive salary? At ") () (), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Account Manager will be responsible for maintaining and ...

  • Nationwide Medical Supply, Inc.

    Account Manager

    1 week ago

    Nationwide Medical Supply, Inc. Boca Raton, United States

    About Us: Nationwide Medical Supply is a leading distributorship in the medical supply industry, providing essential products such as PPE, drug testing kits, masks, and more. We are committed to delivering high-quality products and exceptional customer service. We are currently s ...

  • The Alliance Group

    Accounting Manager

    3 weeks ago

    The Alliance Group Deerfield Beach, United States

    Responsibilities: · Leads monthly accounting close and financial reporting processes · Controls general ledger activities including preparing & posting journal entries, preparing monthly reconciliations, and ensuring accuracy and compliance with policy · Reviews and approves pay ...

  • Gilder Search Group

    Senior Accounting Manager

    2 weeks ago

    Gilder Search Group Deerfield, United States

    Senior Accounting Manager - Global Safety OrganizationPosition: Senior Manager, AccountingLocation: Deerfield, ILSchedule: Hybrid, 3 days on-sitePosition Type: Full-TimeAre you a results-driven accounting leader looking for your next exciting challenge? We have an incredible oppo ...

  • Chris Mccafferty - State Farm Agent

    Account Manager

    3 days ago

    Chris Mccafferty - State Farm Agent Deerfield Beach, United States

    Benefits:401(k) matching · Training & development · ROLE DESCRIPTION:As an Account Manager - State Farm Agent Team Member for Chris McCafferty - State Farm Agent, you will be the frontline support for our company, providing exceptional service to our valued customers. You will ha ...

  • CDA-Intercorp

    Accounting Manager

    2 weeks ago

    CDA-Intercorp Deerfield Beach, United States

    Job Description · Job DescriptionCandidate, with growth potential, to join a dynamic finance team in a growing aerospace company. Supervise AP automation and ensure customers pay timely. Responsible for the management, design, and maintenance of the financial reporting processes ...

  • Chris McCafferty - State Farm Agent

    Account Manager

    3 days ago

    Chris McCafferty - State Farm Agent Deerfield Beach, United States

    ROLE DESCRIPTION:As an Account Manager for The McCafferty State Farm Agency, you are vital to our daily business operations and customers' success. This position has a sales focus. You grow our agency through meaningful client relations and acting as a liaison between customer ne ...

  • Baxter

    Accounting Manager

    1 day ago

    Baxter Deerfield, United States

    Vantive: A New Company Built On Our Legacy · Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people ...

  • CDA interCorp

    Accounting Manager

    1 week ago

    CDA interCorp Deerfield Beach, United States

    Job Description · Job Description · Candidate, with growth potential, to join a dynamic finance team in a growing aerospace company. Supervise AP automation and ensure customers pay timely. Responsible for the management, design, and maintenance of the financial reporting proce ...

  • Chris McCafferty - State Farm Agent

    Account Manager

    2 weeks ago

    Chris McCafferty - State Farm Agent Deerfield Beach, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · As an Account Manager for The McCafferty State Farm Agency, you are vital to our daily business operations and customers success. This position has a sales focus. You grow our agency through meaningful client relations and acti ...

  • Chris McCafferty - State Farm Agent

    Account Manager

    2 weeks ago

    Chris McCafferty - State Farm Agent Deerfield Beach, United States

    Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Health insurance · Paid time off · ROLE DESCRIPTION: · As an Account Manager - State Farm Agent Team Member for Chris McCafferty - State Farm Agent, you are vital to our daily business operations and customers s ...

  • Chris McCafferty - State Farm Agent

    Account Manager

    2 weeks ago

    Chris McCafferty - State Farm Agent Deerfield Beach, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Training & development · ROLE DESCRIPTION: · As an Account Manager - State Farm Agent Team Member for Chris McCafferty - State Farm Agent, you will be the frontline support for our company, providing exceptional service ...

  • Boutique Recruiting

    Accounting Manager

    1 week ago

    Boutique Recruiting Boca Raton, United States

    Job Description · A non-profit organization based in Boca Raton, FL is searching for an experienced Accounting Manager to become a key member of the team in a role that reports directly to the CFO This position involves overseeing accounts payable and receivable functions, ensur ...

  • Atrium Staffing

    Accounting Manager

    1 day ago

    Atrium Staffing Boca Raton, United States

    Our client, an outstanding Hospitality company located in the Boca Raton area - they are part of a publicly traded organization and offer great benefits, perks and a wonderful family feel at this corporate office. They are leaning on us to help them identify an Accounting Manager ...

  • Engtal

    Account Manager

    4 weeks ago

    Engtal Boca Raton, United States

    Account Manager · Boca Raton, FL (Hybrid) · $75k + Excellent Benefits · Are you passionate about renewable energy and looking to make a meaningful impact? Do you thrive in a dynamic, high-growth environment? If so, we have an exciting opportunity for you · My client specialize in ...

  • Flybridge Staffing

    Corporate Account Manager

    1 week ago

    Flybridge Staffing Boca Raton, United States

    Flybridge Staffing is currently searching for a Corporate Account Manager for a client located in the Boca Raton area. This is primarily an onsite position with possibly hybrid options in the future. In this role, you will support account retention and growth. You will manage cor ...

  • IMG

    Account Manager

    2 weeks ago

    IMG Boca Raton, United States

    We have joined forces with one of the most renowned household names to unite the world through the latest tech, top-of-the-line communications, and the best entertainment on the market. With growth comes opportunity, and we are looking for the ideal Entry Level Account Manager to ...

  • IMG Inc.

    Account Manager

    4 days ago

    IMG Inc. Boca Raton, United States

    Job Description · Job DescriptionWe have joined forces with one of the most renowned household names to unite the world through the latest tech, top-of-the-line communications, and the best entertainment on the market. With growth comes opportunity, and we are looking for the ide ...

  • Insurance Office of America

    Account Manager

    4 days ago

    Insurance Office of America Boca Raton, United States

    Position at Insurance Office of America *** This is a remote opportunity, for Florida Residents, based out of our Boca Raton, FL office. *** Title: Account Manager - Commercial Lines Welcome to Insurance Office of America - one of the nation's largest and premier privately held i ...

  • Insurance Office of America

    Account Manager

    1 day ago

    Insurance Office of America Boca Raton, United States

    · Position at Insurance Office of America · *** This is a remote opportunity, for Florida Residents, based out of our Boca Raton, FL office. *** · Title: Account Manager - Commercial Lines · Welcome to Insurance Office of America - one of the nation's largest and premier private ...