Customer Care Consultant - Stony Point, United States - ZephyrTech
Description
We are currently seeking a full-time employee to join our Customer Excellence division in Kleinostheim near Aschaffenburg at the earliest possible date.
Your responsibilities will include:
- Managing the customer support process for our partner's tax refund service
- Participating in projects
- Processing and managing refund contracts
- Coordinating complaints with service partners and internal departments
- Independently handling ticket requests from our partner
Your profile should include:
- Completed commercial training
- Several years of experience in a customer and serviceoriented environment
- Strong communication skills
- Teamwork and quick comprehension are among your strengths
- Excellent written and spoken English skills, with knowledge of French being advantageous
What we offer:
- Flexible working hours: We value a good worklife balance for our employees
- Shopping card: All employees receive a monthly credit of 50€ on their Ticket Plus City Card
- Mobile working: Whether from home or onsite with the team, we prioritize flexibility
Your contact person:
Carolin Scherf / HR Business Partner
T /
Location:
Kleinostheim
Position type:
Full-time
Salary: 37,000.00€ per year
Working hours:
- No weekends
- Monday to Friday
Benefits:
- Company pension plan
- Company training
- Referral program
- Meal allowance
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