- Provide the voice of the business by leveraging expertise of the business processes and requirements for operating consumer lease portfolios including but not limited to:
- Lease Accounting
- Lease Servicing
- Sales Tax
- Repossessions
- Charge Off
- Payoffs
- Lease Termination
- Post Lease Asset Handling
- Execute with a user centric approach to software vision and requirements
- Advocate for the end-users throughout the software development process
- Understand user personas, pain points, and desired outcomes
- Validate assumptions through user testing and feedback loops
- Contribute to the product vision, goals, and long-term strategy in collaboration with stakeholders, peers, and the VP of Product Strategy
- Champion and evangelize the product vision and goals with stakeholders and development teams
- Understand market trends, user needs, and competitive landscape to shape the product roadmap
- Create, prioritize, and maintain the product backlog
- Break down high-level features into detailed user stories with acceptance criteria
- Ensure backlog items are well-defined, estimated, and aligned with business priorities
- Engage with stakeholders (internal and external) to gather requirements, feedback, and insights
- Facilitate workshops, user interviews, and feedback sessions
- Balance competing interests and manage expectations
- Collaborate with development teams to plan and execute product releases
- Define release scope, prioritize features, and manage dependencies
- Monitor progress and adjust plans as needed
- Directly engage in problem solving, requirement clarification, and issue resolution in partnership with development teams
- Clearly communicate product requirements, priorities, and changes to the team
- Act as a bridge between technical and non-technical stakeholders
- Provide regular updates on product status and milestones
- Identify and mitigate risks related to scope, timeline, and quality
- Make informed decisions based on data, feedback, and business impact
- Adapt to changing circumstances and pivot when necessary
- Work within defined processes to propose and execute approved changes in priorities, budget, and timelines
- Directly engage with clients and aligned staff to support the software with end user clients
- Actively manage support issues to achieve time to resolution and total inventory targets
- Build relationships with client stakeholders and cultivate client satisfaction with the support experience
- Contribute to recruiting business systems analysts
- Directly manage, professionally develop, and retain a team of business systems analysts
- Cultivate a culture for the free exchange of ideas and a customer centric approach to software development and support
- Foster a culture of continuous learning and improvement.
- Seek feedback, analyze metrics, and iterate on processes.
- Stay informed about industry best practices and emerging trends
- 5+ years of experience in full consumer automobile lease servicing
- 5+ years of experience with software development as a business stakeholder, business analyst, or within a software development organization
- 5+ years of experience in direct people management
- Proven track record for presenting concepts and ideas to a cross functional group of stakeholders ranging from software users to the C-Suite
- Bachelor's degree in a relevant field (e.g., Computer Science, Business, Design).
- Understanding of Agile software development methodologies
- Excellent communication, negotiation, and collaboration skills
- Analytical mindset with the ability to prioritize effectively
- 3+ years of experience as a Product Owner or similar role
- SAFe Product Owner/Product Manager Certification
- 3+ years of experience managing business analysts
- Familiarity with product management tools (e.g., Jira)
- Basic SQL knowledge and expertise
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Product Owner - Houston, United States - Shaw Systems
Description
Job Description
Job DescriptionSalary:Company Overview:
Shaw Systems is an industry leading Fintech software company with an established record of solid financial performance and an excellent reputation for producing high-value solutions for the consumer and commercial lending industry. We are currently seeking to attract a consumer automobile leasing leader to join our team as the Product Owner for our Leasing product offering.
Role Overview:
The Product Owner (PO) is a crucial member of our product development team. As a bridge between stakeholders, development teams, and end-users, the PO contributes to the overall product vision and roadmap in collaboration with the VP of Product Strategy and other stakeholders in a continuous and comprehensive 3600 feedback loop. The PO is responsible for translating the product vision into actionable feature definitions and user stories and optimizing value delivery in collaboration with development team(s).
Responsibilities:
1. Leasing Business Expertise
2. Product Vision and Strategy:
3. Backlog Management:
4. Stakeholder Collaboration:
5. Release Planning and Execution:
6. Communication and Transparency:
7. Risk Management:
8. Client Software Support Leadership:
9. People Management:
10. Continuous Improvement:
Work Experience Expectations:
Additional Experience Preferred:
Location:
This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston, TX or Richmond, VA office. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia if more than 75 miles from the office location, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah.
** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**
Supervisory Responsibility:
This position has no supervisory responsibilities.
