- Marriott Employee Discounts Worldwide
- Competitive Wage & Discretionary Bonus Program
- Medical, Dental, Vision Insurance
- Company-Sponsored Life Insurance
- Short & Long-Term Disability Insurance
- Pet Insurance
- Tuition Reimbursement Program
- 401(K) with Discretionary Company Matching Contributions
- Employee Assistance Program
- Oversee the Housekeeping and Front Office department operations, ensuring implementation and execution of KQA and BSA standards.
- Provide hands-on training and continuous coaching to subordinates, supervising and directing the execution of service-related tasks to ensure the efficient and professional operation of the Rooms Division.
- Foster Grand Performer commitment to providing intuitive service and model desired service behaviors in all interactions with Guests and Grand Performers.
- Maintain the integrity of our guests privacy, including confidentiality of personal information, as well as key control
- Maintain complete knowledge and ensure compliance with company policies and standard operating procedures.
- Create and distributes work schedules adequate for operational needs.
- Plan and organize daily shifts. Effectively delegate tasks and responsibilities to subordinates, audit work for accuracy, and monitor outcomes
- Oversee budget process for Rooms Division and control operating and labor expenses. Uses Peak Performance to optimize the guest service experience while operating within labor budget/occupancy levels.
- Create the guestroom occupancy forecast, manage the departmental budget and participate in P&L meetings.
- Have a thorough knowledge of the product, including room types, amenities, services, and brand standards
- Stay informed of sales strategies, packages, promotions, and discounts, and understand the impact on other departments
- Schedule and conduct effective daily stand- up meetings
- Review GSS scores, comment cards, guest satisfaction results, and other data; takes corrective action as appropriate
- Assume the responsibilities of the General Manager in his /her absence, acting as the Manager on Duty.
- All other duties as assigned, planned or un-planned
- Director of Front Office
- Director of Housekeeping
- Bachelors degree in Business or related training equivalent required
- 5+ years of relevant work experience in similar scope and title required
- Experience within luxury brand/markets required
- Experience with Opera preferred
-
Director of Rooms
3 weeks ago
Lafayette Hospitality Savannah, United StatesThe ideal candidate has vast knowledge and experience in the role of Director of Rooms or Director of Housekeeping with luxury boutique background. · Responsibilities Include · -Overseeing the day-to-day operations of guest rooms, including housekeeping, laundry, and maintenanc ...
-
Director of Rooms
3 weeks ago
JW Marriott Savannah Plant Riverside District Savannah, United StatesAN INSPIRING CAREER AWAITS YOU · The Kessler Collection is made up of 12 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, in ...
-
Director of Rooms
2 weeks ago
Lafayette Hospitality Savannah, United StatesThe ideal candidate has vast knowledge and experience in the role of Director of Rooms or Director of Housekeeping with luxury boutique background. · Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candi ...
-
Director of Rooms
3 weeks ago
HYATT Hotels Savannah, United StatesSummary: · At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of theExecutive Committee, the Director of Rooms is a highly visible role with exposure t ...
-
Director of Rooms
3 weeks ago
HYATT Hotels Savannah, United StatesAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Executive Committee, the Director of Rooms is a highly visible r Director, Operations, Hotel, ...
-
Director of Rooms
4 weeks ago
Hyatt Savannah, United States**Description:** · At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Executive Committee, the Director of Rooms is a highly visible role with ex ...
-
Director of Rooms
2 weeks ago
Hotel Bardo Savannah Savannah, United StatesCompensation Type: Yearly Highgate Hotels: · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Fra ...
-
Director of Rooms
4 days ago
Hotel Bardo Savannah Savannah, United StatesCompensation Type: Yearly Highgate Hotels: LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of t ...
-
Director of Rooms
1 week ago
Highgate Hotels Savannah, United StatesCompensation Type · Yearly · Highgate Hotels · LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thre ...
-
Director of Rooms
1 week ago
Hotel Bardo Savannah Savannah, United StatesCompensation Type: Yearly Highgate Hotels: · LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread o ...
-
Director of Rooms
1 week ago
Hotel Bardo Savannah Savannah, United States Full timeCompensation Type: Yearly Highgate Hotels: · LEFT LANE Hospitality · in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. · LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common threa ...
-
Director of Rooms
3 weeks ago
Hotel Bardo Savannah Savannah, United States Full timeCompensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Franci ...
-
Director of Rooms
3 weeks ago
Plant Riverside District Savannah, United StatesOverview: · AN INSPIRING CAREER AWAITS YOU The Kessler Collection is made up of 12 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring ...
-
Care Partner
1 week ago
Oaks Senior Living Savannah, United States**Position Summary**: · The Caregiver (Care partner) will provide personalized care and services to residents, uphold the philosophy of assisted living, and promote the well-being of the residents. Caregivers will provide assistance and support with residents' activities of daily ...
-
Catering and Conference Services Manager
2 weeks ago
The DeSoto Savannah, United States**_Can you sell ice to polar bears? Do you have hospitality sales experience? If you said "YES" then The Desoto wants you Come work with our amazingly talented sales team in a welcoming, supportive hospitality environment_**: · **Perks**: · Medical, dental, vision, 401k, life ins ...
-
Reservations & Group Sales Coordinator
2 weeks ago
The DeSoto Savannah, United States**_The Desoto Savannah is looking for a talented, experienced Reservations & Group Sales Coordinator Come work with an amazing hospitality sales team where you will be appreciated_**: · **Perks**: · Medical, dental, vision, 401k, life insurance, short-term disability, long-term d ...
-
Housekeeping Director
1 week ago
Life Care Center of Hilton Head Hilton Head Island, United States**Position Summary**: · The Housekeeping Director plans, organizes, and directs the overall operations of the Housekeeping department to ensure a clean, safe working environment in accordance with all applicable laws, regulations, and Life Care standards. · **Education, Experienc ...
-
Concierge
1 week ago
Oaks Senior Living Savannah, United StatesWe are currently seeking a Concierge to join our team.RESPONSIBILITIES:Represents the facility in the most professional manner at all times. Must greet all visitors as instructed by Community Relations Director, refers visitors appropriately.Maintains reception area, workroom, an ...
-
Anesthesiology Medical Director
3 weeks ago
HCA Savannah, United StatesSpecialization: · Anesthesiology · Job Summary: · HCA Healthcare Anesthesia Services is recruiting for a Division Medical Director to oversee its network of four hospitals in South Atlantic Division. Hospital-Based Physician Services (HBP) is a multi-specialty organization involv ...
-
driver's safety community coordinator
2 weeks ago
State of Georgia Savannah, GA , USA, United States Part timeSavannah Technical College is seeking a Driver's Safety Community Coordinator to assist the Director of The Coastal Georgia Center for Highway Safety in providing educational services. This position will primarily serve Chatham County, but may require travel throughout the Savann ...
Director of Rooms - Savannah, United States - JW Marriott Savannah Plant Riverside District
Description
AN INSPIRING CAREER AWAITS YOU
The Kessler Collection is made up of 12 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.
We believe people want to be inspired
Our Grand Performers Receive Many Benefits Including:
JOB SUMMARY
The overall objective and purpose of the Director of Rooms position is to coordinate, supervise and direct the daily operations of the Rooms Division, including Housekeeping and Guest Services. The incumbent is responsible for ensuring guest and Grand Performer satisfaction while maintaining the operating budget and providing a wide range of management, administrative, and general support duties of a highly responsible and confidential nature. They are to provide inspiring and strategic leadership while directing the activities of the Rooms Division in support of the mission, core values, standards, and goals established by the company.
CORE RESPONSIBILITIES
Primary areas of responsibility include, but are not limited to the following:
SUPERVISORY RESPONSIBILITIES
Supervisory responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.
MINIMUM QUALIFICATIONS
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
