911 Telecommunicator/dispatcher - Victoria, United States - Victoria County Sheriff's Office

Description

About us
Victoria County Sheriff's Office is a medium business in Victoria, TX. We are professional, agile, professional and our goal is to Professional public service to Victoria County and surrounding area.


Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting

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THE VICTORIA COUNTY SHERIFF'S OFFICE THE COUNTY OF VICTORIA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. _


General Duties:

Excellent communication skills Ability to thrive in highly stressful, sometimes emergency situations Ability to obtain Telecommunications Operator certification from TCOLE Willingness to work shift work, holidays, and weekends This position is considered "Essential Personnel", which requires being on duty to respond during emergency situations including, but not limited to, natural and /or man made disasters.

Specific Duties:

Answers phones and facilitates callers with requests for emergency and non-emergency service for police, fire, and emergency medical service.

Directs caller inquiries and non-emergency calls to the appropriate agency or organization.

Dispatches law enforcement, fire, and emergency medical personnel and notifies support and crisis personnel as needed through the use of multi-channel radio system.

Operates telephone, computer, radios, tape recorders, intercoms, alarm monitors, and other related equipment.

Requests and disseminates vehicle registrations, driver's license information, criminal history, and other information through the use of the Texas/National Crime Information Center database computer systems.

Obtains computer information and disseminates to law enforcement officials and investigators. Enters related information into the system. Sends and receives teletype information to and from related agencies. Maintains records or logs of work performed such as calls assigned to law enforcement officers. Sends requests and responses for warrant information to related agencies via teletype. Performs other duties as assigned.


Minimum Qualifications:

• HS diploma or equivalent
• 21 years of age or older
• Typing speed of 35 wpm or better; experience with computer systems
• Ability to pass a basic spelling and aptitude test
• Excellent communication skills

Experience:

preference will be given to applicants with TCO or "Call-Taker" experience in Windows Based Computer Assisted Dispatch (CAD) like or similar system to the Victoria County Sheriff's Office Communications


Salary Range:
$21.76 per hour

Closing Date:
Open until Filled

Victoria County Sheriff's Office 101 N. Glass St. Victoria, Texas 77901


Pay:
From $21.76 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Military leave
• Onthejob training
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Night shift
• On call
• Overtime
• Rotating shift

Application Question(s):

• You will be required to meet licensing requirements for the Texas Commission on Law Enforcement. Have you ever been convicted of a felony or Class A or B misdemeanor?

Experience:

• Typing: 1 year (preferred)

License/Certification:

• Driver's License (required)
• Telecommunicator license issued by TCOLE (preferred)

Ability to Commute:

• Victoria, TX required)

Work Location:
In person