Carrier Management Ops Specialist - Huntington Beach, United States - Confie Administrative Services Inc

Description

Purpose

The Carrier Management Operations Specialist objective is to ensure company goals and objectives are met while maintaining compliance with insurance agencies.

Essential Duties & Responsibilities

Compile and review the flow of carriers' production reports from intake (sorting/tracking/data entry/codes validation) to output (progress reporting and measure analysis).

Verify all entities/states are included. Escalate Red Flags and document reasons for inconsistencies

Maintain the Commission Validation Invoices and track the recovery progress

Assist the Director of Carrier Management & Loss Prevention in establishing a partnership to ensure all carrier responsibilities are covered

Identify issues and provide analysis of trends to upper management to help improve system/process improvements

Works directly with upper management to identify issues, and provide analysis of trends for the team, system, and process improvements.

Provides summaries on an established schedule

Validate and consolidate data in Carrier Agreements Management System (CAMS)

Maintain internal database for Carrier Management and LP, including tracking of commissions, carrier contacts, carrier onboarding documents, and LP Cases

Develop handouts and training material related to Loss Prevention and Carrier Management

Assist with financial and underwriting audits and investigations

Identifies risk and suggests solutions to help mitigate loss. Assists with the development, implementation, and training of fraud detection/prevention systems

Conduct Safe Audits

Support franchise offices with matters related to Loss Prevention and Carrier Management

Exercise sound judgment to resolve issues/complaints


Qualifications and Education Requirements
Advanced knowledge of carrier/insurance operations

Bachelor's Degree or equivalent experience


Preferred Skills
Excellent verbal and written communication skills

Complex Problem-Solving - Identifying complex problems and reviewing related information to develop and evaluate options

Speaking - Talking to others to convey information effectively

Service Orientation - Actively looking for ways to help people

Adaptability/Flexibility - Being open to change and to considerable variety in the workplace

Attention to detail

Analytical Thinking - Analyzing information and using logic to address work-related issues and problems

Initiative - Willingness to take on responsibilities and challenges

Dependability - Reliable, responsible, dependable, and fulfilling obligation


Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.