Cocktail Server - Cabazon, United States - Morongo Casino Resort & Spa
Description
Job Summary:
Responsible for serving cocktails and beverages to players in the casino and/or hotel. Provide excellent guest service. Bus glasses and, generally, maintain cleanliness of assigned sections.
Essential Duties And Responsibilities:
- Serve alcoholic and nonalcoholic beverages to guests in the casino in a timely manner (based on 4Star/
- Diamond requirements).
- Exhibit a friendly, helpful and courteous and professional manner in every guest interaction.
- Responsible alcohol service in accordance with TIPS training.
- Bus glasses and generally maintain assigned section.
- Maintain stock and cleanliness of cocktail service station.
- Cash transactions with guests, operating adopted register system.
- Work special events, as needed.
- Performs other job related duties as assigned.
Qualifications:
Excellent verbal skills. Ability to tactfully and diplomatically deal with the staff. Knowledge of all phases of beverage administration, cost control, and familiarity of all beverage services. Must possess a high regard for guest service.
EDUCATION and/or EXPERIENCE:
High School Diploma or GED required. Must be 21 years of age. Experienced in alcoholic beverage service in a high-volume beverage-serving establishment. TIPS certification required.
LICENSES, CERTIFICATES, REGISTRATIONS:
Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency.
LANGUAGE SKILLS:
Must have the ability to read and interpret documents in English, such as order tickets, recipes, safety rules, operating and maintenance instructions and procedure manuals.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
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REASONING ABILITY:
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to stand and walk during an 8-hour shift.
The team member must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT:
This is a fast paced work environment and the position requires the ability to cope with it. The casino environment has moderate to loud noise levels and is a smoking environment.
WORKING HOURS:
Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require Team Members be available for evenings, weekends, holidays and special events.
A typical workweek is 40 hours and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday.
Position may require overtime.INDIAN PREFERENCE:
We are an Equal Opportunity Employer while practicing Native American preference according to law.
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