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    Aquatics Experience Manager - Omaha, United States - Diventures

    Diventures
    Diventures Omaha, United States

    6 days ago

    Default job background
    Human Resources
    Description
    Company Description

    Founded in 2009, Diventures is a leading provider of swim, scuba, and travel experiences. With eighteen locations across twelve states, including Omaha, Nebraska, Diventures offers concierge-level customer service, state-of-the-art facilities, and best-in-class curriculum, training, and equipment. The company is committed to safety and fun in the water and is dedicated to giving back to local and global communities. Diventures employs a diverse team and serves thousands of customers each year, using the power of the water to impact lives and change the world.

    Role Description

    This is a full-time on-site role as an Aquatics Experience Manager at Diventures in Omaha, NE. The Aquatics Experience Manager will be responsible for overseeing day-to-day operations, managing customer experiences, and ensuring the quality and safety of swim and scuba programs. They will collaborate with the leadership team to develop and implement strategic plans, manage staff, and organize aquatic events and activities. The Aquatics Experience Manager will also provide exceptional customer service and ensure a positive and engaging environment for all participants.

    Qualifications
    • Analytical Skills, Project Management
    • Excellent Communication and Customer Service skills
    • Experience in Customer Experience
    • Knowledge of swim and/or scuba programs and safety protocols
    • Ability to collaborate effectively with a diverse team
    • Strong organizational and time management skills
    • Passion for water activities and commitment to safety
    • Previous experience in the aquatics industry is a plus
    • Bachelor's degree in a related field is preferred
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