Pt Administrative Assistant/receptionist - Reading, United States - Peace and Harmony House

Description

Peace and Harmony House:
Administrative Assistant Job Description

Job Overview:

Peace and Harmony House, a renowned Drug and Alcohol Treatment Facility, is seeking a detail-oriented and organized Administrative Assistant to provide essential support to the administrative functions of our facility.

The Administrative Assistant will play a key role in ensuring the smooth operation of day-to-day activities and contributing to the overall efficiency of the organization.

Responsibilities:


Front Desk:

• Greet and assist visitors, clients, and staff in a friendly and professional manner.
• Collect copays via cash, checks or credit cards.
• Add/Update client demographic and information.
• Manage incoming calls, direct them to the appropriate personnel, and take messages as needed.
• Scheduling and Calendar Management:
• Coordinate and schedule appointments, meetings, and events for facility staff.
• Maintain and update calendars to ensure accuracy and avoid scheduling conflicts.
• Print daily schedules.
• Schedule/reschedule appointments with the appropriate provider.
• Record Keeping and Documentation:
• Assist in maintaining organized and uptodate client and administrative records.
• Prepare and process necessary paperwork and documentation efficiently.
• Prepare and process any Urine Drug screens submitted by clients into the AEGIS system.

Data Entry:

• Input data accurately into electronic systems, databases, and spreadsheets.
• Ensure data integrity and troubleshoot discrepancies when necessary.
• Office Supplies and Inventory Management:
• Monitor and replenish office supplies as needed.
• Keep track of inventory and assist in ordering supplies.
• Assistance to Management:
• Assist in coordinating special projects and events.

Communication Liaison:

• Facilitate communication between staff members, departments, and external contacts.
• Distribute internal and external communications as directed.
• Make reminder calls to all clients on the schedule to confirm appts for next day.
• Scan outpatient therapy documents daily.
• Prepare mail and document correspondence sent out to clients.
• Performed other duties as assigned by Supervisor.
• Client / Visitor Coordination:
• Coordinate visitor access and ensure a welcoming environment for clients, families, and guests.
• Manage the signin and signout process for clients.

Qualifications:

• High school diploma or equivalent; additional qualifications in office administration or a related field are a plus.
• Proven experience as an administrative assistant or in a similar role.
• Proficient in Microsoft Office Suite and other office management software.

Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in data entry.
• Ability to maintain confidentiality and handle sensitive information.
• Maturity and sensitivity to the special needs of Peace and Harmony House clients while possessing the knowledge of substance abuse and medical conditions.
• Must be service oriented with good customer service skills.
• Ability to utilize and navigate Microsoft office software, and insurance verification websites.
• Must possess the ability to maintain client confidentiality.

Work Schedule:
Monday-Thursday 4:00pm-8:00pm


Time Flexibility (required) / able to cover various shifts when necessary.
Available to cover evening shift (4pm-8pm) when staff is OFF.


Benefits:

• Competitive salary based on experience
• Opportunities for professional growth and development
• Positive work environment with a supportive team

Job Type:
Part-time


Pay:
$ $17.00 per hour


Expected hours:
No more than 16 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• No weekends

People with a criminal record are encouraged to apply


Ability to Relocate:

• Reading, PA 19601: Relocate before starting work (required)

Work Location:
In person