- 7+ years of progressive experience in employee relations/complaint investigations (or related experience).
- Experience in a union environment preferred.
- Ability to lead and conduct all aspects of complex workplace investigations.
- Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc).
- Strong analytical skills to interpret and dissect complex issues.
- Strong written communication skills to write clear, concise, and logical reports, correspondence and summaries.
- Strong oral communication skills to effectively convey and explain information to all levels of employees and management. Strong skills in effectively conducting investigatory interviews.
- Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions.
- Ability to build relationships and work collaboratively
- MS Office Suite proficiency (MS Word, Outlook, Power Point, etc).
- Performs related duties as required.
- Proven work experience as an Employee Relations Investigator or similar
- Exceptional written and verbal communication
- Excellent organizational skills and attention to detail
- Strong problem-solving ability
- Ability to invest time and attention in the investigation
- Strong planning and project management skills
- Forward-thinking mindset
- Aptitude for multitasking
- Willingness to seek outside help
- Ability to establish rapport
- Respect for others
- Objectivity
- Ability to listen carefully
- Ability to assess credibility and draw conclusions
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Senior Administrator Employee Relations #16417818 - Oakland, United States - PsiNapse Technology, Ltd.
Description
Job Description
Job DescriptionPrimary Duties and Responsibilities
In partnership with Labor Relations, you will facilitate complaint resolution, when appropriate. In this role, you will effectively coordinate investigations and/or collaborate with Labor Relations, Office of Compliance, HR, Local/General Counsel and Executive Leadership when appropriate/required.
Representative Functions:
Desirable Qualifications: