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    Senior Administrator Employee Relations #16417818 - Oakland, United States - PsiNapse Technology, Ltd.

    PsiNapse Technology, Ltd.
    PsiNapse Technology, Ltd. Oakland, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Primary Duties and Responsibilities
    In partnership with Labor Relations, you will facilitate complaint resolution, when appropriate. In this role, you will effectively coordinate investigations and/or collaborate with Labor Relations, Office of Compliance, HR, Local/General Counsel and Executive Leadership when appropriate/required.

    Representative Functions:

    • 7+ years of progressive experience in employee relations/complaint investigations (or related experience).
    • Experience in a union environment preferred.
    • Ability to lead and conduct all aspects of complex workplace investigations.
    • Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc).
    • Strong analytical skills to interpret and dissect complex issues.
    • Strong written communication skills to write clear, concise, and logical reports, correspondence and summaries.
    • Strong oral communication skills to effectively convey and explain information to all levels of employees and management. Strong skills in effectively conducting investigatory interviews.
    • Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions.
    • Ability to build relationships and work collaboratively
    • MS Office Suite proficiency (MS Word, Outlook, Power Point, etc).
    • Performs related duties as required.


    Desirable Qualifications:

    • Proven work experience as an Employee Relations Investigator or similar
    • Exceptional written and verbal communication
    • Excellent organizational skills and attention to detail
    • Strong problem-solving ability
    • Ability to invest time and attention in the investigation
    • Strong planning and project management skills
    • Forward-thinking mindset
    • Aptitude for multitasking
    • Willingness to seek outside help
    • Ability to establish rapport
    • Respect for others
    • Objectivity
    • Ability to listen carefully
    • Ability to assess credibility and draw conclusions


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