Senior Drawback Associate - San Francisco, United States - Flexport

Description

The opportunity:

Flexport is experiencing massive growth with 2,500+ Flexporters across 20 global offices and warehouses. And we're just getting started. With revenue growing at breakneck speed, Flexport is looking for a Senior Drawback Associate to join our Drawback team. In this role, you'll be responsible for helping us build the next generation of drawback services by optimizing our clients' drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade.

You will:

Prepare US and foreign duty drawback forms, applications, responses, and claims as necessary for establishing and maintaining our clients' drawback programs

Manage the day-to-day drawback operations for multiple clients

Collaborate with software engineers and product managers to design, develop, and implement innovative solutions for duty drawback services, globally

Analyze import, export, manufacturing, and other business documents and data

Proactively investigate drawback recovery enhancements

Analyze and interpret complex duty drawback regulations and requirements to identify areas of improvement and growth

Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues

Manage and maintain import, export, and other client and claim databases

Work to ensure compliance with drawback and other regulations

Provide guidance and mentorship to junior associates in understanding duty drawback processes and industry standards

Design and execute test plans to ensure the functionality and accuracy of duty drawback software solutions

Troubleshoot and resolve any issues or challenges that arise during software development and implementation

Assist in creating training materials and provide training sessions to internal teams and clients on duty drawback processes and software solutions

Contribute to the continuous improvement of duty drawback processes and workflows

You should have:

Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills,

Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable

Familiarity with large sets of data

Mastery of email communication. You keep the inbox at zero.

High level of computer literacy. No paper. All digital.

3-5 years of experience in duty drawback program implementation and account management

Some industry knowledge, including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.

Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred

#LI-Remote

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position: (exclusive of bonus, equity and benefits.)$78,570—$96,030 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.