Customer Service Manager - Buffalo
3 days ago
Job description
Location:675 Alberta Drive Amherst, NY 14226
Availability Requirement for this role:
Morning, afternoon, evening (includes weekends).Shifts end as late as 12:30am
Age Requirement:
Must be 18 years or older
Time Type:
Full time
Pay Range:
$ $23.25 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you
What will I do?
- Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
- Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
- Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
- Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
- Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
- Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
- Customer service experience, preferably in a food service, grocery or retail setting
- Proven ability to multi-task and handle interruptions in a fast-paced environment
- Computer skills
- Experience leading a team
- Ability to quickly learn and adapt to new situations and subject matters
Similar jobs
We are seeking a Service Manager to join the Dino Family. The Service Manager will focus on guest relations at all times and ensure consistent execution of all FOH and BOH systems and profitability by providing and ensuring quality training, coaching, and follow-through. · The Se ...
1 month ago
Cintas is seeking a Service Manager to directly manage our customer facing Service team. · Hiring and performance management; · Managing the overall performance of a team; · Fostering a safe working environment; · ...
2 weeks ago
Provides excellence in customer service delivery through personal efforts and management of the Client Service Teams across the region. · ...
4 weeks ago
In this role you will play a pivotal part in enhancing HSBC's commitment to delivering exceptional service to our Institutional Banking clients. ...
2 weeks ago
+Job summary · The Care Services Manager is responsible for Social Work functions and interfaces directly with the Senior Care Services Manager to ensure that assessed member needs are effectively addressed. · +ResponsibilitiesSupports and assists the Senior Care Services Manager ...
2 weeks ago
· The Client Services Manager provides excellence in customer service delivery through personal efforts and management of the Client Service Teams across the region. · This position involves implementing established work procedures to support department standards, performance me ...
4 weeks ago
The Service Delivery Manager functions as the primary liaison between the Vendor and client, · managing all contracted service teams and overseeing governance, · S LA compliance, · and executive reporting.Oversee full-service delivery · and operational governance across all techn ...
1 month ago
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day In this role your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees as well as taking par ...
3 weeks ago
Se desempeña como principal enlace entre Buffalo Public Schools y el equipo del proveedor. Se responsabiliza de la coordinación diaria del servicio, supervisión de SLA, informes e garantía de continuidad de los servicios IT a lo largo de todas las áreas funcionales. · ...
1 month ago
The Senior Corporate Service Manager is a strategic leader overseeing all operations across the company's U.S. and Canadian entities. · ...
1 month ago
Job Requirements · Alkegen has an exciting opportunity for a Service Account Manager to join our Commercial Excellence team. If you have strong oral and written communication skills and enjoy building rapport and relationships, apply today The work hours for this role are Monday- ...
1 day ago
Position Summary: · Provides excellence in customer service delivery through personal efforts and management of the Client Service Teams across the region. Implements and maintains established work procedures that support department standards, performance metrics, and strategic o ...
1 day ago
As an Assistant Service Manager at Goodyear's Auto Service center you will gain hands-on experience in making meaningful connections with guests while delivering outstanding service and managing the service department effectively. · Drive and reach sales goals through guest inter ...
1 month ago
Lead exceptional heating and cooling teams with competitive salary of $55,000 - $65,000/year plus bonuses. · ...
1 week ago
+Job summary · Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes. · +Support clinics through immediate response to adverse events an ...
2 weeks ago
The Relationship Service Manager plays a pivotal role in enhancing HSBC's commitment to delivering exceptional service to our Institutional Banking clients. This position is integral to supporting Relationship Managers in managing complex, multi-layered client relationships, ensu ...
2 weeks ago
¿Obtenga últimas noticias sobre nuestros productos? · Manténgase al día estando actualizado en nuestras novedades. · ...
1 week ago
Are you passionate about delivering exceptional customer experiences and driving operational excellence? Join our team as a Service Delivery Manager, where you'll play a pivotal role in ensuring the success of our Managed Services customers. · ...
1 month ago
The Manager is responsible for implementing policy and procedure at the apartment site. · ...
1 month ago
The Senior Corporate Service Manager is a strategic leader overseeing all operations across the company's U.S. and Canadian entities. · This direct hire position ensures operational excellence, compliance, and financial integrity across accounting, taxation, HR, licensing, insura ...
1 month ago