Lead Spa Coordinator Job – San Ramon, CA
1 day ago
Job description
Bay AreaApply Now
Why You'll Love This Job
Spavia San Ramon is hiring a full-time Lead Spa Coordinator.
Hourly base $23–$26. Actual pay varies by location and schedule; transparent ranges provided at the interview.
If you love creating five-star experiences, connecting with people—this role is for you.
Enjoy the balance of working in the wellness industry with a consistent, reliable schedule
Extra pay from membership sales, retail sales & bonuses
Schedule & Benefits
Full-time
Weekend/evening availability preferred
Typical shift - 8 hours
Benefits May Include
Paid in-house training
FREE massage or facial each month
Health care coverage (HSA program k)
Sick and Vacation Pay
Why You Will Love Spavia
Luxury spa feel:
Retreat areas, robes, showers, top-tier products
Guests come back:
Membership model means regular guests and relationship
Respectful culture:
Team-focused, flexible, and balanced
What You'll Do
Greeting and assisting guests
Scheduling appointments and answering phones
Provide education and sales recommendations to guests as it relates to treatments, membership, and retail products.
Maintaining a beautiful spa, retail space, and reception area
Work with a team that values professionalism, kindness, and growth
What You'll Bring
Articulate speaker with an ability to multitask
Reliable, professional, and team-oriented
A calm, caring energy and passion for helping others
Lead Spa Coordinator Responsibilities:
Excellent salesmanship
Drive sales goals and sales quotas within retail, gift cards and membership sales.
Motivate and drive the team members to provide a 5-star exceptional experience through treatments and product offerings.
Ensure spa boutique, guest changing and retreat spaces and overall spa is clean, tidy, and well stocked and presents well to our members and guests at all times
Monitor retail product inventory, and back-of-the-house supplies.
Participate in community events, in-house & VIP events and help to manage donations. Help to drive local social media content.
Manage and record guest communications for customer services, and monitor point of sale system for guest transactions.
Lead Spa Coordinator Requirements:
Minimum high school diploma.
Self-motivated
Reliable, punctual, passionate and goal-driven
Professional, team player
Drug/alcohol-free
Articulate speaker with an ability to multitask
Combined education and previous customer service / administrative and retail experience is strongly desired
EEO & Workplace Practices
Spavia is an Equal Opportunity Employer. We provide reasonable accommodations throughout the hiring process and maintain a drug-free workplace. Post-offer screenings (license verification, background checks, etc.) may apply as allowed by law.
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