Membership Coordinator - Pelham, United States - New York Athletic Club- Travers Island

New York Athletic Club- Travers Island

Verified Company

Pelham, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Membership Services Coordinator

New York Athletic Club - Travers Island

Hours:
Full Time - Schedule will vary

Named for Wall Street tycoon, yachtsman and NYAC president William Travers, who guided its purchase in 1888, Travers Island is the NYAC's home in Westchester County.

Sixteen miles north of the Manhattan City House, Travers Island's focal points are the Club House, banquet facilities, the gorgeous saltwater swimming pool, the tennis courts, platform tennis courts, the all-weather playing field, the Yacht Club, the Fitness Center, and the Rowing House.

Summary:

The Membership Coordinator is responsible for working with the Office Manager in assisting members and completing administrative tasks for the Accounting and Membership Office.

The MC will report to the Office Manager.

Requirements:

The ability to work "hands on" with members.
Strong administrative skills that include MS Word, MS Excel, learning new programs, filing, checking documents for errors, scanning, saving documents to the correct folder and uploading documents to member profiles
Answering member questions about the different outlets on Travers Island
Checking receipts daily
Providing member information about their account
Assist in handling billing disputes.
Enter billing for member events.
Checking and updating member lists daily
Create Member ID, Employee IDs, and Guest Cards
Interacts with members, solicits, and utilizes feedback, answers questions while solving problems.
Interacts with each department when necessary.
Ensure proper steps of service and promote excellent membership experience.
Perform other related duties, tasks, and responsibilities as required or apparent.
Transmits necessary information to Office Manager
Must be able to work for the duration of the summer (Memorial Day
Labor Day for a fulltime schedule including holidays and weekends, hours vary)
Completes projects in a timely manner.
Assists other departments when necessary.

Qualifications and Experience:

Highenergy, outgoing personality with strong professional interpersonal skills
Excellent attention to detail
Diplomatic team player able to foster relationships with Members, Employee Partners and guests.
Possesses a passion for exceeding member expectations and a commitment to excellence that results in providing the highest quality member and guest experience.
Experience with MS Office
Strong verbal and written skills
Flexible attitude for given tasks and adjustment of schedule when needed.

Physical Requirements:

While performing the essential functions of this job, the employee is regularly required to stand and walk for extended periods of time, use hands and fingers, reach, climb, bend, twist, stoop, kneel, crouch, and lift and/or move up to 50 pounds.

Work outside on occasion.

Pay:
From $18.00 per hour

Benefits: