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Supervisor, Retail Operations - Pompano Beach, United States - The Florida Panthers
Description
The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community.
Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high.
The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial/Baptist Health IcePlex in downtown Fort Lauderdale.
This state-of-the-art ice facility will feature two regulation-size rinks, including a team practice rink with stadium seating, the Panthers' new practice facilities spanning over 33,000 of offices and off-ice training facilities, and a 4,000-capacity music theatre for live entertainment.
The future is bright, and we are very proud of what we are building in South Florida.Job Title:
Supervisor Retail Operations Department:
FLA TeamShop - Ice
Den Reports To:
Retail Manager
FLSA:
Exempt
Employment Type:
Full-Time Location:
Florida PanthersIceDen, Coral Springs, FL
Job Summary:
The Retail Supervisor has the opportunity to develop great relationships with our repeat customers in addition to informing the first-time customer of everything we have to offer.
Essential Duties and Responsibilities :
Specific duties include but are not limited to:
Assists in purchasing, receiving, and invoicing
Supervises retail sales associates
Processes sales on point of sale
Responsible for maintaining accuracy of cash drawer
Greets and assists guests
Assists with fitting guests in hockey and figure skating equipment and finding correct sizes
Sharpens skates and repairs equipment
Assists guests with purchasing decisions
Maintains pro-shop as merchandised
Maintains cleanliness of all retail areas
Applies names and numbers to jerseys with heat press
Additional projects tasks and events assigned
.
Qualifications:
Supervisory experience
Retail experience
Familiar with hockey and figure skating equipment fittings, repairs, and sharpening
Must be highly organized with the ability to multi-task
Self-starter with a high degree of enthusiasm, creative vision and ability to lead in a high-stress environment
Be able to make decisions in a fast-paced atmosphere
Must have strong interpersonal communication skills
Position Type/Expected Hours of Work:
This is a salaried position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make.
We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
