Level 1 Technician - Warsaw, United States - Warsaw Community Schools

Warsaw Community Schools

Verified Company

Warsaw, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Description

Reports to:
Technology Support Manager

General Summary:
This position includes end user support, routine technology maintenance, and technology team project and device implementations.

The fundamentals of this position is to aid in the ongoing support of students, teachers and staff using technology in K-12 computer labs and classrooms.

Essential Functions:

Building Technology Support
Acts as a technical resource in assisting users both staff and students, to resolve problems with school assigned technology
Utilizes the Technology Ticketing system for exchange of information and advice; implements solutions or notifies Technology Support Manager of escalated
Initializes and completes technology support
Makes recommendations regarding hardware and software acquisitions, and prepares
Provides training to system users on new systems or modification to current systems
Software Support
Installs/maintains/troubleshoots operating systems and software, across multiple platforms - Windows, Apple
Assists users in the use of word processing, spreadsheets, and educational
Network Wiring
Installs / terminates / troubleshoots
Terminates fiber optic
Hardware and Peripheral Support
Installs, assembles, configures, and supports desktop computers, and
Installs, confitures, and supports peripherals such as printers, scanners, monitors, projectors, interactive touch panels, and other classroom related equipment.
Configures, and supports staff and student iPads for classroom
Assist with inventory of technology
All duties as assigned by

Qualifications:

High School Diploma/G.E.D
General Knowledge of computers
General Knowledge of related mobile devices
Ability to establish and maintain effective working relationships
Ability to solve independently most minor problems
Ability to travel between multiple school buildings

Length of Position:

Monday-Friday throughout the school year for a total of 52
40 hours per week

Position Type:
Classified

These statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the employee.

Primary Location Technology Department
Salary Range Per Hour
Shift Type Full-Time