Acme D8-assistant Store Director - Midland Park, United States - Albertsons Companies

Mark Lane

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Mark Lane

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Description

The Assistant Store Director (ASD) is actively involved in and provides friendly, courteous, and helpful customer service daily. The ASD is also responsible for assisting the Store Director (SD) with the total operations of the store and performs various duties personally or through supervision of store employees (100+ bargaining unit and non-contract employees).

The Assistant Store Director position is a non-union, salaried, and bonus eligible position that reports directly to the Store Director. All ASD's must be willing and able to work and train at any store within the district they are hired.

  • The ASD manages the entire store with the authority to operate the store at maximum efficiency during the absence of the SD. The ASD is responsible for the supervision of all store employees. This includes orienting new employees, training and developing, scheduling and payroll, performance evaluation, and personnel actions (e.g., hiring, promoting, disciplining, etc.). Our ASD's also performs or delegates security and cash control procedures, the handling of customer complaints, the reporting of accidents/injuries, the maintenance of sanitation standards, office and accounting functions, the maintenance of instock conditions, and ensuring communication between departments and among store personnel.

Key Responsibilities include, but are not limited to:


  • Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
  • Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
  • Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
  • Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
  • Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
  • Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain instock conditions.
  • Manage issues relating to store maintenance, cleanliness, safety and sanitation.
  • Oversee and monitor handling of cash and accounting; ensure store is secured.
  • Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
  • Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
  • Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
  • Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
  • Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
  • Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
  • Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
  • Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees. May perform other management duties to keep the store functioning effectively at all times.

Minimum Qualifications:


  • Minimum of one year of assistant manager experience responsible for managing a department/team within a multidepartment operation within the retail or service industry
  • OR
  • Two years' experience as a department manager with responsibility for managing a department/team within a multidepartment operation within the retail or highvolume service industry
  • High school diploma or equivalent required; college degree is preferred
  • Strong customer service and supervisory skills
  • Perishable inventory management
  • Solid understanding of overall store operations
  • Proven ability to demonstrate strong leadership skills
  • Will be required to repeatedly use hands, arms, legs, and feet for sustained action (e.g. walking around the store, stocking, rotating product). Ability to stand 100% of the shift and work in a fastpaced environment.

Preferred Qualifications:


  • Schedule writing
  • Inventory Ordering
  • Shrink Management
  • 2+ Years experience in a foodbased industry
  • Union experience

Schedules:
With many of our stores operating 24 hours per day, interested applicant

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