Office Manager - Acton, United States - Floor Coverings International - JDR

Floor Coverings International - JDR

Verified Company

Acton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

_Position:
Office Manager_

_Location:
Acton, MA_

At Floor Coverings International, we understand the pivotal role of a welcoming office environment and well-run office operations in fostering the growth and success of our local franchise.

As an Office Manager, you will be instrumental in driving the expansion of our business.

This franchise is locally owned and operated by Mike, and he is seeking an exceptional individual to serve as the primary point of contact for his valued customers.

Benefits And Perks:

Fulltime Position, Monday to Friday
PTO
Paid Holidays
Bonus Potential
Family Owned and Operated
Friendly Environment
Paid Training Provided
Inperson office role with customerfacing interaction
Annual convention to Mexico opportunity
Company Gatherings to foster team spirit

Qualifications:

Minimum 2 years of experience in Office Management
Strong customer service orientation

- committed to delivering 5-star experience

Exceptional communication skills, particularly over the phone
Strong organizational acumen, detailoriented, and adept at multitasking
Selfmotivated with the ability to work autonomously
Proficient in managing crews, calendars, and salespeople
Problem solver with a "Can Do" attitude to tackle challenges headon

Key Responsibilities:

Maintain strong relationships with customers
Oversee daily office operations
Meet with crews in the morning on installation day
Respond quickly to new customer leads and schedule leads for appointments for the sales team
Be a champion for the brand with customers

- sell the story and generate excitement

Support local marketing efforts as required
Keep the office and warehouse organized and presentable
Assist in the development, management, and delivery of local marketing tactics
Assist with ordering and receiving products and materials
Keep customers informed of installation progress regularly
Bookkeeping skills, a plus
Familiarity with CRM software (E.g. Salesforce, a plus)
Experience in home service industry, a plus Strive for 5/5 star rating

Compensation:

$22-$28/hr plus bonus opportunities

About the Local Owner:

Mike is a seasoned marketing executive with a wealth of experience spanning over 20 years in the industry.

Now venturing into new territory with Floor Coverings International, Mike's dream is to build a business that provides exceptional value within its community, delivers the very best customer experience, and fosters a work environment where every employee feels a shared sense of belonging, motivation, and success.

He is not only a business owner, he is husband and father.

His family values and sense of community drive his dedication to providing exceptional service to his customers and a family atmosphere for his team.

Mike is seeking someone who shares his passion for customer care and is excited to help grow a business from the ground up.

Join Mike in making a positive impact on the local community and fostering lasting relationships with customers, and shaping a fun and rewarding work environment.