Sales Associate - Chicago, United States - APM Monaco

APM Monaco

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Objectives
To achieve sales goals and develop lasting client relationships.

These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

Ensure that all customers enjoy an exclusive shopping experience that inspires them to shop again.

Essential Job Responsibilities

Sales Generation

Meet personal sales, unitpertransaction and limited edition sales goals
Utilize the elevated levels of sales and service to maximize sales performance
Communicates with peers regarding pertinent information on daily, event or

Company focus

Demonstrate an indepth knowledge of merchandise on the floor and back stock
Communicates any missed sales opportunities due to product to Store Manager
Creates and cultivates loyal following with new customers and existing customers by maintaining records and following up with continual communication using direct and social media platforms
Comply with all sales related policies and procedures
Stays keen on fashion industry, market and local trends

Customer Service

Enjoys meeting and interacting with customers; demonstrates an energetic and

positive attitude

Provide the highest level of customer service
Build and maintain repeat client relationships; Utilize client book to maintain

important notes

Resolve client issues quickly, effectively and professionally, ensuring client

satisfaction

Operations and Merchandising

Understands and facilitates the execution of company visual merchandising standards
Keep selling floor and merchandise neat, organized and stocked according to

Company guidelines, to ensure customer satisfaction, provide a pleasant and safe

shopping environment and maximize the opportunity for sales

Assist in the maintenance of all inventory in the stockroom and on the selling floor
Assist in all areas of stock, transferring, receiving policies and all

transferring/receiving related paperwork.

Participate in regular inventory processes
Properly execute all relevant POS procedures
Adhere to work schedule, inclusive of time and attendance
Participate in all relevant training and development seminars, programs and meetings as directed by store management
Addresses asset protection issues that may occur in a manner that there is neither a loss to the company or an uncontrollable situation with the customer
Responsible for protecting company assets.
Responsible for other duties as assigned or developed by management

Desired Skills/Experience:

Minimum 1 year retail sales experience
Motivated to drive business by building customer to client relationships
Knowledge of using Microsoft Office software including Work, Excel, PowerPoint

and Outlook

Excellent verbal and written communication, organizational and time management skills
Professional demeanourfollows company uniform and appearance guidelines
Flexibility in schedule availability, including evenings, weekends, and holidays, based on business needs