Ls - Operations Manager - Concord, United States - Atlantic Aviation

Atlantic Aviation

Verified Company

Concord, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Did you ever want to work in aviation but didn't know how to break into the industry? Do you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in the industry? Did you ever wish that you could work for a company where you could grow your career? If so, Atlantic Aviation just may be the employer for you

Website

Responsibilities:
We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as an
Operations Manager.

The Operations Manager will be responsible for the safety, productivity, service levels and overall operational efficiency of the FBO Line Department.
These responsibilities will also include some oversight of the Customer Service Department with emphasis on the coordination and effective communication between that department and the Line Department.

General duties include (but are not limited to):

Directly manages all FBO Line Supervisors, CSR Supervisors and indirectly other various operational employees.
Develop and maintain site practices and procedures that contribute to a safe, profitable, positive and enjoyable work environment.
Ensure that departments and personnel have adequate resources and inventory to maintain safe and efficient operations, while facilitating a high level of customer service.
Ensure that all employees are properly trained with appropriate documentation to evidence such training as recommended in NATA's "Safety First" procedures.
Is an expert in policies and tools employed by the company and ensures location compliance with all current operational and safety requirements and company standard operating procedures (SOP).
Manages and ensures that all service operations are consistently conducted in accordance with policies and procedures
Manages personnel, equipment and resources to ensure appropriate scheduling and cost control.
Maintains a working knowledge of specific aircraft refueling instructions, ground marshalling, turning, loading and unloading.
Manages ground service, fueling and hangar equipment/supplies to ensure all are in a safe working manner
Conduct regular performance reviews of direct reports, while counseling, motivating and disciplining them as appropriate.
Organize periodic departmental meetings and design other communication flows between staff and management.
Coordinate facility maintenance and improvement initiatives.
Initiate emergency and incident response procedures as required.

Required Skills and Qualifications:

Bachelor's degree in related field, or equivalent combination of training and experience.
Valid state driver's license and at least 18 years of age.
NATA Certification.
At least ten (10) years of progressive experience in FBO Management, the airline industry or the equivalent in an aviation related field. Demonstrated ramp operations and management capability.
Aptitude in supervising and developing staff.
Good communication skills, both written and oral.
Consistently demonstrated good organizational and leadership skills.
Participation in Atlantic Leadership Training.
Customer relations skills required.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.

The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils and lavatory fluid.

The noise level in the work environment is usually loud.

_ We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer_
**_ We maintain a drug-free workplace and perform pre-employment substance testing_