Rental Coordinator - Auburn, United States - Equipment East

Equipment East

Verified Company

Auburn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Title:
Rental Coordinator
***This position can be based at our Auburn, MA or Dracut, MA locations and is in full time in person, not remote.

The Rental Coordinator provides exceptional customer service in order to achieve rental, sales, and service revenue goals.

DUTIES/RESPONSIBILITIES

Manage new and existing customer accounts by managing customer expectations; resolves customer issues and concerns.
Receives and processes customer orders and serves as the customer's primary point of contact.
Works closely with the Outside Sale Team to assist as needed.
Completes Rental Agreements and other required paperwork timely and accurately.
Communicates with the service department regarding upcoming rental needs to ensure equipment is rent ready.
Dispatches and manages the day to day trucking needs.
Keeps recurring billing up to date and collects payments from customers.

REQUIRED SKILLS/ABILITIES

Strong verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer services skills.
Strong analytical and problemsolving skills.
Ability to function in highpaced and at times stressful environment.
Strong entrepreneurial drive and work ethic.
Competitive nature. Driven to succeed. Hate to lose.
Passion for/Knowledge of equipment (Scissor Lifts, Skid Steers, Mini Ex, Loaders) a plus.
Experience with general contractor's, excavators, and landscapers a plus.
Proficient with Microsoft Office and eager to embrace technology (cell phones, iPads, CRM, etc.).

EDUCATION AND EXPERIENCE

College degree or equivalent work experience preferred.
Customer service and/or sales experience preferred.
Valid driver's license.

PHYSICAL REQUIREMENTS
-
Desk job

Job Type:
Monday - Friday 8:00 - 5:00 (OT for hours over 40)

BENEFITS

Great benefits package available including health, dental, vision insurance, 401k with matching, two weeks' vacation, short term disability insurance, life insurance, paid holidays and more.

Pay:
$ $25.00 per hour

Benefits: