Senior Account Manager, Private Equity - Remote - United States

About Us · Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know wh ...

Job description

About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.

About the Role

As a Senior Account Manager, you will play a critical role in driving strategic execution and mentorship within our client success team. You will serve as a trusted advisor to key clients, overseeing the development and execution of high-impact digital marketing strategies that align with their business goals. Beyond client management, you will mentor and support Account Managers and Marketing Assistants, helping them refine their approach to client relationships, campaign execution, and problem-solving.

Success in this role requires a deep understanding of Scorpion's products, platforms, and digital marketing strategies across SEO, paid advertising, social media, and more. You will proactively identify growth opportunities, guide clients through complex marketing initiatives, and ensure seamless collaboration across teams to drive measurable success.

What your success will look like

• Client Relationship Management: Build and maintain strong, long-lasting relationships with Private Equity groups, CEOs, Board of Directors, and their portfolio companies.
• Strategic Planning: Develop and implement strategic account plans that align with client business objectives and drive growth.
• Digital Marketing Expertise: Provide expert guidance on digital marketing strategies, including SEO, SEM, social media, and other online marketing channels.
• Performance Analysis: Monitor and analyze account performance metrics, preparing regular reports and presentations for clients.
• Cross-functional Collaboration: Work closely with internal teams, including marketing, sales, and product development, to deliver comprehensive solutions to clients.
• Presentation and Communication: Deliver compelling presentations and communicate effectively with senior-level executives and stakeholders.
• Client Satisfaction: Maintain high levels of client satisfaction as measured by client feedback and retention rates.
• Revenue Growth: Achieve or exceed revenue targets for assigned accounts.
• Strategic Goal Alignment: Successfully align digital marketing strategies with clients' business goals, resulting in measurable outcomes.
• Account Retention: Ensure long-term client retention by providing exceptional service and value.
• Performance Improvement: Demonstrate continuous improvement in account performance metrics.
• Sales Support: Support our PE Group Sales team where needed to close new Private Equity Business.

Who you are and what you bring

• Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
• Experience:
  • 4+ years of professional experience in client-facing account management.
  • 1+ year of professional experience supporting private equity or private equity-backed clients, or managing a portfolio of strategic or high-value accounts with direct accountability for revenue performance.
  • Proven ability to manage client relationships, understand their needs, and deliver results.
  • Experience working with cross-functional teams to execute client strategies.
• Skills:
  • Strong understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising
  • Strong understanding of business principles and practices, with experience in dealing with Private Equity groups preferred.
  • Strong analytical and problem-solving abilities, with the ability to interpret data and make informed decisions.
  • Exceptional communication and relationship-building skills, with the ability to influence key stakeholders and foster client trust.
  • Detail-oriented with strong project management skills, ensuring effective budget management and proactive problem-solving.
  • Ability to prioritize, multitask, and perform well under pressure in a fast-paced environment.
  • Passion for mentoring and developing team members.
  • Eagerness to learn new tools, platforms, and industry best practices.
• Travel: This role involves travel for partnership QBRs, team gatherings, and industry events. The frequency of travel may vary depending on business priorities and timing.

Our Scorpion Values 

Winning Mindset:  When our clients win, we win. 
Genuine Care:  We only succeed when we are truly invested in our clients and each other.
Unmatched Results:  We deliver more than expected–and then some–driving the best results and impacting lives.
Constant Improvement:  We believe there is always a better way. We learn we ask "What if?" we build and then do it again.
Unbeatable Teamwork:  We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

Compensation  

We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.

• The base salary range is $95,000 (entry-level) - $110,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
• The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.

Our Interview Process 

We value your time and want to give you the best opportunity to showcase your skills. Here's what to expect:

• Initial Phone Screen:  30-minute conversation with a recruiter to learn more about you and share details about the role.
• First Interview:  30-minute Zoom with the hiring manager to dive deeper into your experience and goals.
• Second Interview:  45-minute Zoom with interview panel with key team members.
• Final Interview:  30-minute Zoom with an executive leader for a final conversation.

Our Benefits

We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow.

• 100% employer-paid medical, dental, and vision insurance
• Flexible paid time off, so you can rest, relax, and recharge away from work
• Paid parental leave
• Paid cell phone and service
• Remote office allowance
• Professional development and development courses
• Regular manager check-ins to drive performance and career growth through Lattice

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
 
Reasonable Accommodations
 
Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit