Business Intelligence Data Analyst - Phoenix, United States - Jewish Family & Children's Service

Jewish Family & Children's Service

Verified Company

Phoenix, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Jewish Family and Children's Service's (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley._

Business Intelligence Data Analyst:

this role acts as the initial Point of contact for internal NextGen reporting requests, managing the Business Intelligence reporting queue and escalating tickets as appropriate.

Completes assignment of tickets in a timely and accurate manner.

Responsibilities:

Using SQL to create/modify queries, views, and procedures to create and modify reports.
Assist Administrative and Clinical personnel with end user training on processing reports, inclusive of preparing job aides and technical assistance documents. Also conducts live training sessions.
Supports various departments in critical analysis of reporting outcomes.
Works in conjunction with agency departments to enhance reporting tools and capabilities for improved quality and fiscally sound outcomes.
Communicates highlevel analysis and detail to assist departments in making business decisions.
Responds to requests from departments for reporting needs and technical assistance within expected timeframes.
Ability to assess reporting needs and make recommendations, considering end user experience and proper use of the NextGen EHR and workflows, including crossdepartment collaboration when needed.
Maintains and executes knowledge of SQL as evidenced through development and design of reporting tools.
Produces job aides and other materials to be utilized by various departments to assist in managing and operating the SQL reporting tools.

Qualifications:

Strong experience with writing, modifying, and troubleshooting SQL.
Expertise in using Excel and/or Power BI to present data in both pivot tables and graphs.
Experience using an Electronic Health Record; NextGen preferred.
Experience in assisting others in a supportive or training role
Solutionoriented thinker
Able to work independently with limited direction.
Comfortable facilitating meetings (in person and virtual).
Team and customer service oriented.
Bachelor's Degree in relevant field, preferred.

Benefits of Working with JFCS:

Employee Referral Bonuses with a potential for both the newhire and the referring employee.
Bonus Programs for both fulltime and parttime employees.
We offer FREE Primary HealthCare to all employees and every member of their household, regardless of relationship.
Flexible Scheduling and Telehealth Flexibility for many positions.
401(k) Retirement Plan, with Company Match
We offer tuition and clinical license reimbursement.
Numerous professional development and career growth opportunities.
Generous paid time off / sick time allocations
Comprehensive Employee Benefits package, including medical, vision, & dental. Plan choices include PPO, HAS, FSA. Optional STD, LTD, AD&D Life Insurance, as well as Pet Insurance.
Wellness Coaching
Employee Assistance Program
Eligibility for Loan Forgiveness Programs in many positions