Park Ranger - Lodi, United States - Northgate Resorts Jellystone Park

Northgate Resorts Jellystone Park

Verified Company

Lodi, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation.

Our passion is creating family camping memories for our guests - memories that will last a lifetime We don't do this as individuals, but as a passionate team that cares about making a difference in our guests' lives.

We endeavor to be a highly effective, lean, and fast-moving organization.

The
Park Ranger is responsible for enforcing park rules to ensure the highest quality stay for our guests. This is a
SEASONAL, full-time or part-time position and reports to the Facilities Manager

_DUTIES & RESPONSIBILITIES_
-
Guest Interactions

Strictly enforce quiet hours
Assist in emergencies
Promptly respond to guest concerns, resolve/deescalate conflicts, and document issues within our reservations management system; escalating issues as needed:
Drunk or disorderly guests, Noise complaints, Animal complaints, and verification of reservation to ensure all parties allowed on the premises
Assist with simple maintenance issues and late arrivals and checkins

-
Other Essential Duties

Complete incident reports as required
Ensuring buildings, equipment, and amenities are locked around the park
Understand reservations system to view occupancy and openings
Document any guest issues in reservation systems and record for the next shift
Participate in other projects and activities as assigned

_EDUCATION/TRAINING/EXPERIENCE_

Previous security experience required

_QUALIFICATIONS/REQUIREMENTS_

Basic computer skills
Excellent communication, customer service, and problemsolving skills
Strong attention to detail, speed, and accuracy
Ability to multitask and work in a fastpaced environment
Strong work ethic and a positive attitude
Required to work nights, weekends, and holidays
Work with mínimal supervision
Valid Driver's License required

_ESSENTIAL PHYSICAL DEMANDS_

Able to lift up to 50 lbs
Must be able to remain in a stationary position
Regularly move throughout the park
Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.
Constant exposure to outside weather conditions

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Northgate is also a proud participant of the E-Verify Program.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.