Front Desk Coordinator - Temecula, United States - Innovative Medical Group
3 weeks ago
Description
Job Overview:
We are seeking a highly organized and customer-oriented Front Desk Coordinator to join our team.
As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring a positive experience for our guests.
Duties:
- Greet and check in patients with a warm and welcoming demeanor
- Schedule appointments and manage provider calendars
- Coordinate referrals to outside facilities and specialists
- Maintain organized and accurate patient records
- Answer phone calls and address patient inquiries
- Ensure a smooth patient flow and efficient front desk operations
- Collaborate with healthcare professionals and staff to provide excellent patient care
- Uphold patient confidentiality and adhere to HIPAA regulations
- Perform administrative tasks as needed to support clinic operations
Skills Needed:
- Excellent communication skills, both verbal and written
- Strong customer service skills with a focus on patient care
- Exceptional organizational and multitasking abilities
- Basic understanding of medical terminology
- Attention to detail and accuracy in all tasks
- Effective problemsolving skills and ability to handle conflicts with professionalism
- Empathy and compassion in dealing with patients
- Proficiency in using Tebra for scheduling and managing patient records
- Team player with a flexible and adaptable approach to work
- Ability to manage time efficiently and prioritize tasks effectively
- Cultural competency and respect for diversity in patient care
Qualifications:
- High school diploma or equivalent
- Previous experience in a medical office or healthcare setting preferred
- Knowledge of medical terminology and basic computer skills
- Ability to work in a fastpaced environment and handle multiple tasks simultaneously
- Must be reliable, punctual, and able to work well in a team environment
Pay:
$20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Temecula, CA 92592: Relocate before starting work (required)
Work Location:
In person
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