General Manager - Harrisonburg, United States - PUMP24 Harrisonburg

Description

Want to be part of a fast growing fitness brand? Passionate about wellness and helping others live a healthier life? Let's talk


PUMP24, a better 24/7 open gym experience, is opening in Harrisonburg, VA and we're seeking a motivated and energetic individual to help launch our first location


QUALIFICATIONS

• Personal Training or Group Fitness Certification Preferred
• Sales Experience a Plus
• Management Experience a Plus
• Gogetter Attitude a Must

PERKS

• Flexible scheduling
• Sales Bonuses and Incentives
• Ability to train an unlimited number of Personal Training Clients
• Upward mobility as brand expands

PRESALES MANAGER DUTIES AND RESPONSIBILITIES

• Lead membership presales efforts through lead generation follow ups, community outreach, and social media marketing
• Responsible for organizing leads and following up in a timely manner to close the sale
• Be available to be onsite to accept deliveries throughout the build out process and meet with potential vendors
• Assist with social media marketing to generate buzz and leads
• Responsible for hiring and training Front Desk Staff prior to grand opening

GENERAL MANAGER DUTIES AND RESPONSIBILITIES

• Maintain a work week of a minimum of 40 hours
• Ability to train PT clients during regularly scheduled shifts with ability to train unlimited clients outside of core business hours and on weekends
• Responsible for overseeing open gym membership sales processes and systems
• Lead and coordinate initial and ongoing sales drivers (presale events, gym events, community outreach, social media marketing, etc.)
• Compliance and adherence to PUMP24 Business Policies for daily gym operations
• Monitor the hiring, training, and scheduling of all gym staff
• Build and maintain Personal Trainer Membership base through marketing and sales strategies
• Develop a high energy culture through member engagement and marketing tactics
• Model all studio activities through selfinvolvement (leading by example)
• Train and mentor subordinates for ongoing success and future growth
• Ensure PUMP24 branding through consistency and continuity in all actions
• Manage disciplinary actions involving all gym employees
• Responsible for meeting monthly performance metrics (KPIs) around revenue and recurring monthly gym and PT memberships

OPERATIONAL DUTIES

• Assist with POS / CRM software training and implementation
• Maintain a clean database of client information, including merging duplicate accounts, managing credit card declines, and ensuring expiring credit cards are updated prior to expiration
• Responsible for staff performance reviews
• Proactively build and maintain a client base for Personal Training services
  , in addition to monitoring and assigning incoming PT leads to paying PT members
• Ensure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests, and document scanning
• Responsible for ensuring that the facility is clean, maintained and operationally sound
• Submit payroll on a semimonthly basis to Director of Operations and manage gym staff timekeeping
• Submit daily reports around key KPIs as requested by leadership

Pay:
Up to $90,000.00 per year


Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Harrisonburg, VA required)

Work Location:
In person