Security Specialist - Denver, United States - Denver Center for the Performing Arts

Description

Job Description

The application window for this position has an anticipated end date of 05/17/2024.

Company Overview

The Denver Center for the Performing Arts (DCPA) is one of the largest non-profit theatre organizations in the nation, presenting Broadway tours and producing theatre, cabaret, musicals, and innovative, immersive experiences. Through these experiences and alongside our robust Education program, we engage hundreds of thousands of visitors each year.

The DCPA's workforce includes more than 300 employed team members in non-union and union positions (in partnership with seven unions). In addition, we employ hundreds of artists and contractors annually. We have a strong volunteer program which includes more than 300 volunteers.

Our Mission: "We engage and inspire through the transformative power of live theatre."

Culture Statement

For more than 40 years, creativity and community have been the foundation of the Denver Center for the Performing Arts' success. As a leading cultural organization in the Rocky Mountain West, we are actively participating in a cultural evolution of belonging and anti-racism. Our commitment to reflect the diversity and priorities of our community — in our workplace, audience and programming — has never been more present.

We believe that the theater can transform us — and be transformed by us. We invite you to be part of our Team.

Job Purpose

Under the direction of the Director of Safety & Security, the Security Specialist is responsible for patrolling the Denver Center for the Performing Arts complex, screening building visitors, observing and reporting incidents, maintain the safety and security of all DCPA property, individuals and patrons.

The Security Specialist is expected to be onsite support evening performances and events. This position provides guidance while troubleshooting and resolving security issues. Maintains all security equipment to ensure proper working conditions, including camera, points of entry, and control access. Maintains and operates the assigned post, protecting the facility assets while ensuring the successful production of events

The Operational scope is that of multiple sites (two office buildings; one multi-use live theater complex comprised of four theater spaces; warehouse; one ballroom/events center, and 42 residential condominium units).

Duties and Responsibilities

Primary Responsibilities
Security Detail:

• Demonstrates personal commitment to the organization and provide continuous, quality work.
• Demonstrate safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organization and departmental safety programs.
• Patrol buildings, grounds, and report incidents on campus to the Director of Safety & Security or the Team leader.
• Required to assist in an emergency preparedness and be a conduit to our Crisis Management Team and Emergency Responders in the event of an emergency.
• Answer all emergency calls, including but not limited to medical emergencies, personnel safety, theft, and fire; contact emergency agencies as needed; develop and maintain a positive working relationship with executives, staff, patrons, local law enforcement and fire officials.
• Ability to keep records and utilize computer to complete and maintain all paperwork related to public safety including incident reports, theft, injury reports and reports on unsafe or hazardous conditions.
• Operate public address system in the event of an emergency and assist the Director of Safety & Security or Team Leader in identifying high risk areas and initiate actions to reduce risk exposure.
• Provide safety escorts to various locations on campus.
• Oversee lost and found property and procedures.

Secondary Responsibilities

• Keep up to date with developments in training methodology and security issues in public serving and educational spaces.
• Responds to and handles non-emergency requests such as door openings and closings, personal safety, and security checks.
• Observes activity using CCTV to enforce DCPA rules/regulations.
• Assists any persons in building or on grounds needing directions or information.
• Follow the direction of the Director of Safety & Security.

Qualifications

• Strong presentation, written and verbal communication skills.
• Strong group dynamics and interactive skills.
• Experience in security or related field is required.
• Ability to communicate effectively both verbally and in writing. Ability to communicate and work closely with internal departments and external entities.
• Ability to exercise good judgment and work under pressure. Capacity to effectively, and continuously work with sensitive information.
• Able to work any shift, weekends, and holidays.
• Working knowledge and experience with common office computer systems, database, and spreadsheet utilities. Working knowledge and experience with electronics, PCs, networks, communications devices, alarm devices, sensors and systems, door hardware, video surveillance equipment.
• Will be required to obtain Denver Security Guard License as well as CPR/1st Aid training and other assigned safety and security-related training.
• Ability to work effectively in a team-based multicultural environment.
• Bilingual (Spanish/English) a plus.

Supervisor Responsibilities

None

Working Conditions

This role routinely uses standard office equipment such as a computer, phone, photocopier and filing cabinets. Job is ambulatory within all facilities, requires working in office settings, public spaces, and construction zones. May be on-call after regular business hours in emergencies. Must be able to work in adverse weather.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear, and consistently communicate over the phone, email and in person throughout scheduled shift. The employee frequently is required to move around the facilities and work environment, use hands to handle or feel; and reach with hands and arms. May be required to stand or sit for long periods of time. Ability to respond to incidents throughout various locations in a timely manner. A portion of time may be spend lifting, moving, and holding items up to 25 pounds.

Benefits

Full time positions include the following benefits:

Medical, Dental, Vision, Disability, Flexible Spending Accounts, Life Insurance and Pet Insurance

401k Plan with employer contributions

Time off benefits including personal days, sick days, vacation days and 10 paid holidays.

The DCPA is located in Denver, CO and all roles are based at our on-site location: th Street, Denver, CO Some roles at the DCPA may be eligible for hybrid work options. More information is available through the interview process.

In order to provide high quality, culturally competent care to our patrons, students, guests and team members, it is of highest importance that our hiring practices reflect our values by offering an environment that celebrates diversity and embraces inclusion. All of our team members – regardless of race, ethnicity, sexual orientation, gender identity, age, language, abilities/disabilities, socioeconomic status, geographic region, or other defining characteristics – should feel welcome and valued.