- Onsite Day 1: Minneapolis, MN (Hybrid - 3 days weekly in office)*
- Job Title: Level 2 Support
- # of Positions: 1
- Length of Assignment: 1 year
- Job Summary:
- Will be responsible for supporting hardware/software technologies environment by proactively monitoring and quickly responding to hardware/software/network incidents for one of more technologies within the technical area of expertise.
- Frequently collaborate with vendor/contractor partners to develop and implement detailed design, configuration to resolve issues/incidents while remaining focused on security, up-time and performance.
- This role will also be responsible for maintaining and improving the reliability, performance and uptime of applications and services not just in the short-term, but with a focus on scalability and long-term use responsibilities.
- Drive and champion the Change & Incident Management.
- Participation in bridges(p1/P2) and also working on communications for stake holders
- Proactively monitor and troubleshoot platform/system operational issues.
- Expertise with monitoring or log aggregation tools (Sumo, Glassbox, Dynatrace, Adobe Analytics, Grafana etc)
- Develop automated alerting.
- Develop and improve operational practices, procedures.
- Experience: 6-7 years in L2 role
- Required Skills: ITIL process, L2 support, Spring Boot, Microservices, Core Java, Monitoring tools (sumologic, grafana, kibana etc), Linux, Postman, JavaScript, CSS, HTML
- Nice to have skills: Banking/Financial domain experience
- Roles & Responsibilities:
- Reporting key reliability metrics.
- Collaborate with Development and QA to launch new features and services.
- Participate in infrastructure capacity planning.
- Build and scale the technology infrastructure to meet rapidly increasing demand.
- Automate deployment, monitoring, management and incident response.
- Manage cross-functional requirements working with various company stakeholders.
- *Must be COVID-19 vaccinated*
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Lorven technologies Minneapolis, United StatesJob Description · Job DescriptionRole: Contract Hardware Engineer Mid · Location: Onsite role from day 1 at Plymouth, MN · Experience range - 5 to 14 years · Job Description: · What candidate will Be Doing: · Key Responsibilities: · Lead the development of custom radiation-harde ...
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